I am a highly-motivated employee with a desire to take on new challenges. I possess a strong work ethic, adaptability, attentional to detail and exceptional interpersonal and communication skills. I have a strong background in physically and mentally demanding jobs. I work well in a team environment, as well as thrive independently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Support Worker/Community Life Coach
selectability LTD
Ingham / Cairns, QLD
05.2022 - Current
Provide emotional, physical and mental health support to consumers
Offered recommendations and assisted consumers to access community resources, appointments, social events and goal based activities
Offering supportive counselling and crisis intervention to individuals in need
Administered medications in accordance to plans created by healthcare professionals
In-home, community and supported independent living assistance
Domestic duties, including maintaining a positive, safe, and clean environment
Developed and implemented activities to help clients gain social and independent living skills
Supported consumers in the Harmony Clubhouse with activities such as cooking, physical therapy, arts and crafts
Assisted consumers with job searching, MyGov and Centrelink support, and finding new interests and hobbies
Handle sensitive information in a confidential manner
Provided care and support within the child safety program
All administration duties while covering for staff shortages: data entry, reports, rostering, staff onboarding and training, organising clients appointments, responding to emails and directing phone calls.
Provided leadership and coordination of various programs using techniques in behaviour management and prevention strategies.
Assisted clients with conflict resolution strategies and anger management techniques.
Performed outreach activities within the community to promote mental health awareness.
Geology Sampler
Ravenswood Gold Mine
Ravenswood, QLD
03.2023 - 07.2023
Worked independently off a drill rig taking ore samples and recording data
Ensured compliance with safety regulations during sampling operations.
Assisted drill rig operator with maintenance and repairs
Assisted in the preparation of sample materials for Geologist evaluations.
Organised documents related to sampling activities, including test results and reports.
Conducted quality control tests to ensure samples meet standards.
Identified opportunities for improvement in existing sampling procedures.
Participated in training sessions on safety protocols related to sampling operations.
Collaborated with team members to develop strategies for collecting high-quality samples.
Created detailed reports summarising sample results and findings.
Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
Collaborated with Geologists in planning drill holes and maps for samples.
Confidently read maps and planned out drill paths for drill rig, whilst planning around hazards such as voids.
Made adjustments to equipment or calibrated instruments to required tolerances.
Marked materials with grade or acceptance status.
Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
Retail Assistant/Deckhand
Port Of Call
Cardwell, QLD
06.2020 - 12.2021
Maintained a tidy and organised store environment to comply with cleanliness standards
Coordinated restocking of the sales floor with current merchandise and accurate signage for current promotions
Balanced and organised cash register by handling cash, EFTPOS and counting change
Greeted customers, helped locate merchandise, and suggested suitable options for purchase
Managed all social media platforms and assisted with website design
Computer skills (Bookeo, Outlook, Square space, data entry, Microsoft Office applications)
Handled customer bookings and transfers to the islands and reef
Collaborated with local businesses for community events
Managed customer complaints in a professional manner while seeking solutions for resolution.
Provided exceptional services and pleasant shopping experiences to retail customers.
Carried out instructions issued by the captain regarding docking procedures.
Maintained a clean deck area through daily sweeping and scrubbing of surfaces.
Assisted with vessel maintenance services, including cleaning, painting and basic repairs.
Provided information on safety and operational procedures of vessels customers hired
Maintained professionalism and efficiency in emergency situations.
Performed safety checks on all equipment and gear prior to use.
Assisted in mooring operations by tying off lines and setting anchor points.
Operated navigational systems including GPS trackers, radar units, sonar systems.
Cleaned fishing gear after each catch was unloaded from the boat.
Butcher Shop Clerk
Cardwell Butchery
Cardwell, QLD
01.2017 - 06.2020
Operated slicers, grinders, mincers and other equipment to prepare customer orders.
Followed all safety procedures when operating machinery in the shop.
Received shipments of fresh meats daily and checked them against invoices for accuracy.
Assisted in training new employees on policies, procedures and proper handling techniques for equipment and raw meats.
Stocked display shelves with fresh meats and prepared food items.
Provided advice on preparation methods and recipes for the purchased items.
Labelled packages of meat according to weight and price requirements.
Communicated any issues regarding product shortages or delays to management promptly.
Assisted customers with special orders or requests for certain cuts of meat.
Ensured that all food safety regulations were followed at all times while preparing food.
Assisted head butcher with processing sides of beef, whole pigs, chickens and other animals to separate into individual cuts.
Performed minor maintenance tasks on butcher shop equipment as needed.
Ordered supplies from vendors when necessary to meet customer demand.
Sharpened knives on daily basis for optimal use and longevity.
Weighed, labeled and priced variety of cuts of meat for selections.
Maintained product knowledge to respond to customer questions and make suggestions.
Finished trims on steaks, roasts and chops to prepare for traying.
Opened and closed cash registers by counting money, separating charge slips, balancing drawers and banking.
Managed all social media platforms
Assisted with sponsorship of community events and functions, by volunteering and providing businesses with meat trays
Administration Officer
Churches Of Christ Rockingham Aged Care
Cardwell, QLD
06.2018 - 12.2019
Covering staff member who was on maternity leave
Track and update staff and volunteer training
Provide support to customers, residents, staff and visitors
Worked closely with Team Leader to resolve staff and customer conflict
Assist with recruitment of new staff members
Managed company schedule to coordinate calendars, diaries and arrange travel
Computer skills (Microsoft Office applications)
Coordinated with the human resources department to handle payroll and personnel databases
Prepared agendas and took minutes at meetings
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
Maintained personnel records and updated internal databases to support document management
Processed service contracts and internal reports
Created, prepared, and delivered reports to various departments, while meeting deadlines
Completed forms and reports to facilitate admission, transfer or discharge
Managed petty cash, purchase orders and accounts payable
Aided colleagues, managers, and customers through regular communication and assistance
Handle sensitive information in a confidential manner at all times.