Leah Perkins

Work History

Minerva Insurance Strategies

10.2023 - Current

Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Assisted with onboarding new clients and securing paperwork completion.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained confidentiality of information regarding clients and company.
Answered phone promptly and directed incoming calls to correct team members.
Conducted timely reminders and collection of outstanding insurance premiums.
Ensure that physical invoices were issued to clients via our posting service in an efficient and timely manner.

Charcoal Chicken

08.2020 - 07.2022

Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Processed orders and sent to kitchen employees for preparation.
Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
Practiced good time management to deliver customers' prepared orders quickly and accurately.
Accurately checked and logged food and storage temperatures daily.

Skenes Creek Caravan Beachfront Park

12.2015 - 01.2020

Monitored guests and enforced rules, maintaining safety for visitors and staff.
Conducted sales and recommended products to meet guest needs.
Set up promotional displays and equipment for special events and activities.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
Delivered information and details of interest about facility to visitors.
Directed guests through the park to ensure they get to their correct site.
Worked well in a team setting, providing support and guidance.
Maintained cleanliness of stock rooms and warehouse spaces, ensuring adherence to company standards and creating an organised work environment.
Performed daily facility checklists for cleaning floors, wiping down benches, cleaning and preparing on-site caravans for guests, and cleaning laundry and amenities.