Leah Silva
Beaumont Hills,Australia
Summary
Dynamic and creative professional with a strong background in customer service, design, and digital marketing. Seeking to leverage my diverse skill set and experiences to contribute effectively to a dynamic team in a creative environment. Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines. Self-expressive professional uses variety of materials and techniques to create original works of art for sale or exhibition. Talented individual consistently comes up with new ideas and methods for creating art. Committed to developing and producing high-quality artwork for various purposes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Social Media Manager
Rouse Hill Family Medical Practice
01.2021 - Current
- Manage all aspects of social media presence and website content, increasing engagement and visibility
- Provide exceptional customer service to patients, managing appointments and inquiries efficiently
- Design advertisements and promotional materials, maintaining brand consistency and integrity.
Retail Assistant
Chemist Warehouse
01.2018 - 01.2021
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience
- Managed inventory and restocking procedures, optimizing product availability and organization
- Participated in team training and development programs, contributing to a cohesive work environment.
Team Member
McDonald's
01.2016 - 01.2018
- Delivered fast and friendly service in a high-volume, fast-paced environment
- Maintained cleanliness and organization of workstations, adhering to strict safety and hygiene standards
- Developed strong teamwork and communication skills through collaboration with colleagues.
Education
Bachelor of Visual Arts and Design -
Australian Catholic University (ACU)
North Strathfield, NSW12.2024
High School Diploma -
Marian College
Kenthurst, NSW11.2021
Certificate III in Hospitality -
Marian College
Kenthurst, NSW11.2021
Certificate III in Design (Design Fundamentals) -
Whitehouse Institute
Surry Hills, NSW2021
Skills
- Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Strong social media management skills (content creation, scheduling, analytics)
- Excellent customer service and interpersonal communication abilities
- Solid understanding of design principles and typography
- Time management and multitasking capabilities in a fast-paced environment
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- Office Administration
- Appointment Setting
- Appointment management
- Payment Collection
- Reminder calls
- Medical Billing
- Documentation
- Content Creation
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Multitasking proficiency
Certification
- Certificate III in Design (Design Fundamentals), Whitehouse Institute
- Certificate III in Hospitality
Affiliations
Member, ACU Visual Arts and Design Society
Languages
English
References
Available upon request
Timeline
Medical Receptionist/Social Media Manager
Rouse Hill Family Medical Practice
01.2021 - Current
Retail Assistant
Chemist Warehouse
01.2018 - 01.2021
Team Member
McDonald's
01.2016 - 01.2018
Bachelor of Visual Arts and Design -
Australian Catholic University (ACU)
High School Diploma -
Marian College
Certificate III in Hospitality -
Marian College
Certificate III in Design (Design Fundamentals) -
Whitehouse Institute
Similar Profiles
VARSHINI RAVINDRANVARSHINI RAVINDRAN
Medical Receptionist at Pendle Hill Family Medical PracticeMedical Receptionist at Pendle Hill Family Medical Practice
EMILY CLIFFEMILY CLIFF
Practice Nurse at Cooks Hill Family PracticePractice Nurse at Cooks Hill Family Practice
Aayan AliAayan Ali
Intern at Rouse Hill Smiles Dental CareIntern at Rouse Hill Smiles Dental Care
Lekha ManjrekarLekha Manjrekar
Fraud Officer at Tyro Payments LtdFraud Officer at Tyro Payments Ltd
Romela Claire JustoRomela Claire Justo
All Rounder at Hokkaido Baked Cheese TartAll Rounder at Hokkaido Baked Cheese Tart