Leah Smith

Management and running of a successful Air bnb:

Responsibilities:

• Property Management: Overseeing the day-to-day operations of the bnb rental property, including maintenance and cleanliness of the property with attention to detail;

Cleaning, washing, organisation of guests needs, ordering of products and equipment needed to run a successful air bnb

• Booking Management: Handling reservations, managing calendars, and ensuring a smooth booking process.

• Guest Communication: Responding to inquiries, providing check-in instructions, and addressing any issues during the stay.
  
• Marketing and Promotion: Creating appealing listings, managing social media presence, and utilising online platforms to attract bookings.

• Inventory Management: Ordering and stocking necessary supplies and equipment to maintain the property.

• Financial Management: Tracking income and expenses.
• 
  Guest Review Management: Encouraging guests to leave reviews and responding to feedback to improve future stays.
  
• Organisation of intermittent Cleaning and Maintenance Staff: Coordinating with cleaning staff in peek times and maintenance workers to ensure the property is ready for guests.
• 
  Crisis Management: Handling emergencies or unexpected situations, such as maintenance issues or guest complaints, promptly and effectively.
  
• Time Management efficiency.
  

• Providing constructive feedback to clients on their progress towards meeting goals, encouraging continued efforts towards personal growth.

• Intervening in crisis situations to provide counselling and support.

• Monitoring progress towards personal and career goals.

• Supporting clients in identifying personal strengths and areas for improvement by conducting thorough assessments and inventories.

• Facilitating the development of healthy coping mechanisms through mindfulness exercises and guided reflection activities.

• Establishing strong rapport with clients, creating an open and trusting environment for honest communication.

• Navigating sensitive conversations with professionalism and empathy when addressing complex issues impacting individuals'' lives.

• Evaluating client progress regularly, adjusting coaching strategies to optimize results continually.

• Enhancing client self-awareness by facilitating group and individual sessions on various life skills topics.

• Utilising active listening skills during sessions to build trust with clients while gathering valuable insights into their needs.

• Providing ongoing support to individuals experiencing crises or setbacks, offering guidance on navigating challenging situations effectively.

• Collaborating with other professionals to provide comprehensive support services for clients, promoting overall wellbeing.

• Facilitating sessions in person and over phone.

• Providing insight and ideas to promote client growth.

• Australia Post rural contracting

• Sub-Contracting: Running of operations ensuring safe driving and reliable vehicles

• Organisation: Sorting and Delivering of mail and parcels

• Competent and Efficient: Driving on rural roads 300kms per day

• Australia Postal Deliver

• Organisation: Sorting and Delivering of mail and parcels

• Competent and Efficient: Driving on rural roads 300kms per day

Owner and manager ( Gift Spiritual Retail Store )

• All operations of running and maintaining a successful retail store

• Opening and closing
• Banking
• Stocking
• Re-stocking
• Customer service
• GST

• Maintained a safe and clean environment for the children by adhering to health and safety protocols.

• Led children in creative, athletic, and educational activities while maintaining safe and orderly group.

• Promoted good behaviour with positive reinforcement methods.

• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

• Assisted children with special needs by effectively implementing accommodations for their success in various tasks.

• Facilitated outdoor playtime to promote physical activity while teaching essential coordination skills.

• Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.

• Demonstrated adaptability by quickly learning new techniques and procedures as required for various culinary tasks.

• Cleaned and maintained work areas, equipment and utensils.

• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.

• Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.

• Barista experience and table Service

• Food safety