Leah Trad
Greenacre
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments and progressive leadership roles, complemented by a strong background as a Legal Clerk. Expertise in managing teams, streamlining operations, and upholding high standards of compliance, accuracy, and service quality. Recognised for exceptional communication skills, training capabilities, and administrative efficiency, with a proven ability to optimise workflows. Skilled in balancing operational demands with client-focused outcomes, demonstrating adaptability across both hospitality and legal sectors.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Crew
McDonald's
2019 - 2021
- Crew at McDonald's for 2 years.
- Assisted customers with orders, ensuring positive dining experiences.
- Maintained cleanliness of workstations, adhering to health regulations.
- Collaborated with team members to optimize shift productivity.
- Handled cash transactions accurately while managing register operations.
- Upsold promotional items, contributing to overall sales goals and customer satisfaction.
Crew Coach
McDonald's
2021 - 2021
- Crew Coach at McDonald's for 6 months.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Provided feedback to enhance team performance and customer service quality.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Conducted regular training sessions to improve staff skills and service consistency.
Shift Manager
McDonald's
2022 - 2023
- Shift Manager at McDonald's for 6 months.
- Supervised daily operations to ensure compliance with quality and safety standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Department Manager
McDonald's
2023 - 2024
- Department Manager at McDonald's for 1.5 years.
- Streamlined workflow processes to improve efficiency in food preparation and customer service.
- Developed staff schedules to optimize labor costs while maintaining service quality during peak hours.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Legal Clerk
Prominent Lawyers Burwood Office
2024 - Current
- Legal Clerk at Prominent Lawyers Burwood Office – ongoing.
- Drafted legal documents and correspondence under lawyer's supervision, ensuring accuracy and compliance.
- Conducted legal research using various databases to support ongoing cases and client enquiries.
- Coordinated communication between clients and lawyers, enhancing client relations through prompt responses.
- Scheduled appointments, hearings, and meetings to optimize lawyer time management and workflow efficiency.
- Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.
Education
Law
University of Technology Sydney
Graduate -
Holy Spirit Catholic College
01.2022
Skills
- Very positive attitude and the ability to make people smile
- Very reliable and always on time
- Supportive of colleagues and others
- Organised and can connect with all types of people
- Outstanding verbal and written communication skills, with the capability to express myself clearly
- I work well with others and am a strong team player
- I work well under pressure as well as being able to find alternative solutions
- The ability to deal with difficult situations and enquiries in a calm and accurate manner
- Computer literate and very capable at learning new systems quickly and with quality
- Experience with using LEAP, Outlook, Microsoft Word
- Knowledge of the legal system
- Well-presented appearance and always looking to be the best person I can be
- Understands and speaks Arabic
- Time management
- Multitasking and organisation
- Client communication
- Legal research
- Deadline management
- Calendar management
- Fast learner
- Relationship building
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
Certification
- Food Safety Supervisor.
- CPR trained and qualified.
- First Aid trained and qualified.
- Completed fire training course.
- Working with Children Check.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Crew
McDonald's
2019 - 2021
Crew Coach
McDonald's
2021 - 2021
Shift Manager
McDonald's
2022 - 2023
Department Manager
McDonald's
2023 - 2024
Legal Clerk
Prominent Lawyers Burwood Office
2024 - Current
Law
University of Technology Sydney
Graduate -
Holy Spirit Catholic College