Leah Walsh
Sydney
Summary
Young and articulate individual with demonstrated experience in casual customer service roles. Superior interpersonal skills ensure the ability to work in a highly diverse environment in which respectful and effective communication skills are integral. Looking for full-time or permanent part-time roles in the hospitality sector.
Overview
8
8
years of professional experience
Work History
Front of House Staff Member
The Beehive Inn
10.2024 - 03.2025
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Barista/Bartender
Wombats Hostel
04.2023 - 09.2024
- In this current position it involves opening and closing the cafe, making coffee, serving pastries and serving customers in a busy hostel in London.
Bartender
Hotel Sweeneys
08.2022 - 01.2023
- In this exciting role at a busy pub in the heart of Sydney, I learnt valuable skills such as cocktail making, stocktake and working in a fast-paced environment that improved my bartending skills.
National Enrolments Consultant
Premium Graduate Placements
10.2021 - 10.2022
- In this part-time position, I learned the ins and outs of a recruitment company. My tasks involved scheduling and conducting phone consultations, screening resumes, completing daily administrative tasks and achieving monthly KPIs.
Supervisor/Barista
Woolworths
05.2017 - 10.2021
- In this position, I worked for over 4 years, which helped me improve my customer service skills and involved working productively and efficiently in busy periods. This role focuses heavily on working in teams and completing daily reports and tasks.
- Additionally working in the cafe department learning how to make coffees, latte art and preparing food while working through busy rush periods.
Education
Bachelor of Commerce/Law - Human Resource Management
Australian Catholic University
Sydney, NSW03-2024
High School Certificate -
St Ursula's College
11.2017
Skills
- Fast Learner
- Decision Making
- Time Management
- Leadership
- Teamwork
- Customer Service
- Problem Solving
- Order taking
- Cleanliness
- Food presentation
Timeline
Front of House Staff Member
The Beehive Inn
10.2024 - 03.2025
Barista/Bartender
Wombats Hostel
04.2023 - 09.2024
Bartender
Hotel Sweeneys
08.2022 - 01.2023
National Enrolments Consultant
Premium Graduate Placements
10.2021 - 10.2022
Supervisor/Barista
Woolworths
05.2017 - 10.2021
High School Certificate -
St Ursula's College
Bachelor of Commerce/Law - Human Resource Management
Australian Catholic University
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