Leah Wilbraham
Traralgon,VIC
Summary
Experienced in the hospitality industry with a strong work ethic and motivation to provide customer service. With strong team collaboration skills and the ability to adapt to new environments and scenarios. Skilled in communication and technology, ensuring efficiency and organisation with a high attention to detail.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Cafe Evviva
08.2021 - Current
- Provide customer service in a fast paced environment, requiring multi tasking, organisation and flexibility
- Strong communication skills within a team and between myself and the customers
- Resolving customer requests or concerns
- Maintain compliance to health and safety regulations for myself and others in the cafe
- Performed opening and closing duties
- Managed phone lines, taking/confirming reservations, orders and resolving any customer inquiries
- Manage food and drink orders through the Waiter Mate system, ensuring to clearly communicate any customer requests
- Process card transactions and deal with cash through the digital till system
Education
Lavalla Catholic College
Traralgon, VIC11.2021
Skills
Customer service
Strong work ethic
Communication skills
Technology skills
Time management
Timeline
Front of House Employee
Cafe Evviva
08.2021 - Current
Lavalla Catholic College
Similar Profiles
Ruby DeMarchiRuby DeMarchi
Barista at Evviva CafeBarista at Evviva Cafe
Hernan RomeroHernan Romero
Server at Evviva RestaurantServer at Evviva Restaurant
CHARLES MONCOUSKYCHARLES MONCOUSKY
Server at Evviva TrattoriaServer at Evviva Trattoria
Helen CandirHelen Candir
Regional Driver Supervisor at V/Line Pty LtdRegional Driver Supervisor at V/Line Pty Ltd
Cooper JeffriesCooper Jeffries
Accountant at McMillansAccountant at McMillans