LEAH (JING YEE) CHIN
Eight Mile Plains,Australia
Summary
Motivated and compassionate Registered Nurse with extensive experience across critical care, pediatrics, geriatrics, and various health service areas. Proven proficiency in clinical practice, healthcare management, and education. Recognized for strong leadership, excellent communication skills, and the ability to foster collaboration among multidisciplinary teams to enhance patient satisfaction and optimize care delivery.
Adept in patient assessment, emergency care, and pain management, with a consistent track record of delivering personalized, empathetic care. Committed to lifelong learning and continuous professional development. Demonstrated ability to thrive in high-pressure environments while maintaining focus on quality, safety, and patient well-being.
Known for implementing proactive health management strategies that significantly improved outcomes and operational efficiency in previous roles. Valued for adaptability, emotional intelligence, and a patient-centered approach that supports diverse populations and promotes overall quality of life.
Overview
11
11
years of professional experience
Work History
Registered Nurse
Emertgency Department, Queen Elizabeth 2 Hospital
Brisbane, QLD
01.2023 - Current
- Conducted rapid assessments and triage of patients in high-stress emergency situations.
- Participated in quality improvement initiatives to refine departmental protocols and enhance patient care standards.
- Maintained up-to-date knowledge of nursing practices through ongoing education and specialized training.
- Demonstrated expertise in emergency nursing by responding swiftly to critical situations.
- Engaged in continuing education classes and seminars to stay informed on current nursing trends.
- Treated high-volume caseloads effectively within a busy emergency room environment.
- Collaborated in quality improvement efforts to elevate care standards and protocol efficiency.
Registered Nurse
Princess Alexandra Hospital
Brisbane, QLD
10.2017 - 01.2023
- Delegated and supervised clinical facilitation for new graduate RNs and ancillary staff to achieve patient service goals.
- Responded promptly to emergencies, ensuring optimal care and life-saving interventions.
- Exercised analytical thinking and sound judgment in critical decision-making situations.
- Enhanced patient outcomes by identifying process improvements and implementing changes.
- Advocated for patients while delivering comprehensive care through team nursing processes.
- Collaborated with management to develop initiatives that boost nursing staff morale and satisfaction.
- Completed Performance Appraisal and Development (PAD) standards to demonstrate consistent clinical competency.
- Identified educational needs and organized in-service programs to improve staff skills.
Registered nurse
QE II Jubilee Hospital
09.2022 - 01.2022
Outpatient Clinic Coordinator
Princess Alexandra Hospital
Brisbane, QLD
01.2021 - 01.2022
- Oversaw daily operations of clinic with eight consultation rooms and four allied health rooms, serving an average of 80 patients daily.
- Spearheaded process improvements that enhanced efficiency and increased satisfaction among patients and clinicians.
- Delivered PowerPoint presentation on new system implementation to doctors and nurses, ensuring effective communication.
- Collaborated with NUM to optimize clinic workflows, including installation of dual monitors and troubleshooting IT issues.
- Fostered strong relationships with trials team, allied health staff, and non-clinical support personnel.
- Demonstrated exceptional attention to detail and time management, improving patient waiting times and satisfaction rates.
- Introduced innovative restocking layouts in consultation rooms, eliminating seldom-used clinical consumables to reduce waste.
- Conducted nasendoscope audits and maintenance while establishing PPE stations for procedures under Covid-19 guidelines.
Registered Nurse
Princess Alexandra Hospital
07.2021 - 08.2021
- Worked with medical professionals to provide complex clinical care management, patient education and counseling.
- Monitored treatment regimens to determine efficacy and adjusted according to results achieved.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked with nursing, medical and other healthcare team members to consistently deliver quality patient care.
- Built trust and rapport with patients by listening to concerns, advocating for wellness and educating on acute and chronic health issues.
- Complied with hospital policies and procedures to promote patient safety and positive outcomes.
- Delivered high quality and compassionate treatment to indigent and low-income patients.
Registered Nurse
Icon Cancer Centre Springfield
Springfield, QLD
01.2016 - 01.2017
- Attended Wound Management Conference and engaged in weekly peer reviews with Radiation Oncologists.
- Participated in Multidisciplinary Team Meetings at Ipswich Hospital to enhance collaborative care.
- Coordinated comprehensive care plans for cancer patients throughout radiation treatment.
- Facilitated comfort for patients and families during challenging situations to promote recovery.
- Fostered a compassionate environment through active listening and effective communication.
- Contributed to continuing education programs and workshops to advance professional knowledge.
- Collaborated across various ICON sites, including Gold Coast University Hospital and St. Andrew’s Toowoomba Hospital.
Registered Nurse
Nundah Doctors Surgery
Brisbane, QLD
01.2015 - 01.2016
- Conducted comprehensive patient exams and assessments to develop and update individualized care plans.
- Managed care for critically ill patients with multiple chronic conditions.
- Coordinated urgent patient appointments through efficient triaging processes.
- Maintained infection control logs, enhancing charting efficiency and improving patient outcomes.
- Facilitated communication between management, clinical staff, and community resources.
- Identified and networked with community agencies to optimize service delivery.
- Planned and coordinated routine monitoring and follow-up care for patients.
- Participated in staff meetings and training to stay current on clinic procedures and medical advancements.
Registered Nurse (Community)
Just Better Care
Brisbane, QLD
01.2014 - 01.2016
- Delivered comprehensive in-home patient services with high professional autonomy.
- Conducted health assessments and developed nursing care plans based on patient needs.
- Educated patients and caregivers on treatment modalities outlined in care plans.
- Collaborated with health agencies to enhance community health initiatives.
- Provided specialized wound management for patients with acute and chronic conditions.
- Administered skilled care and education regarding skin grafts and stoma management.
- Executed agency’s mission and objectives while adhering to policy guidelines.
- Performed home evaluations to assess clients' physical conditions.
Education
POSTGRADUATE: GRADUATE CERTIFICATE OF EMERGENCY NURSING -
Griffith University
06-2025
BACHELOR OF NURSING -
Queensland University of Technology
Australia01.2012
BACHELOR OF BIOLOGICAL SCIENCES -
University of Technology
MALAYSIA01.2009
Skills
- Advanced Life Support (ALS)
- Pediatric Advanced Life Support (PALS)
- Strong critical thinking and problem-solving abilities
- Excellent communication and interpersonal skills
- Proficient in electronic medical record systems (iEMR)
- Triage coordination
- Emergency response
- Nursing leadership
- Care planning and management
Accomplishments
- Invited to be a member of the Golden Key International Honour Society at QUT.
- Received distinctions in 7 units and a high distinction in 1 unit for Bachelor of Nursing and second-upper class for Bachelor of Biological Sciences.
- Organized fundraising event ‘Australia’s Biggest Morning Tea’ at ROPART in support of Cancer Council QLD for two consecutive years which raised over $1000 respectively.
References
- Ms. Sara Jane Hatten-Masterson, Nurse Unit Manager Emergency, QEII Hospital. E: sara.hatten-masterson@health.qld.gov.au
- Ms. Ancy Paul, Acting Clinical Nurse Coordinator, QEII Hospital. E: Ancy.Paul@health.qld.gov.au
Languages
English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Malay
Native/ Bilingual
Chinese (Mandarin)
Limited
Timeline
Registered Nurse
Emertgency Department, Queen Elizabeth 2 Hospital
01.2023 - Current
Registered nurse
QE II Jubilee Hospital
09.2022 - 01.2022
Registered Nurse
Princess Alexandra Hospital
07.2021 - 08.2021
Outpatient Clinic Coordinator
Princess Alexandra Hospital
01.2021 - 01.2022
Registered Nurse
Princess Alexandra Hospital
10.2017 - 01.2023
Registered Nurse
Icon Cancer Centre Springfield
01.2016 - 01.2017
Registered Nurse
Nundah Doctors Surgery
01.2015 - 01.2016
Registered Nurse (Community)
Just Better Care
01.2014 - 01.2016
POSTGRADUATE: GRADUATE CERTIFICATE OF EMERGENCY NURSING -
Griffith University
BACHELOR OF NURSING -
Queensland University of Technology
BACHELOR OF BIOLOGICAL SCIENCES -
University of Technology
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