Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
Generic

Leahrose Hooper

Ascot,QLD

Summary

I am a highly motivated and determined individual that works well independently but also in a team environment. In any circumstance I am an adaptable, friendly, professional, approachable and willing to expand my skills. I have a profound passion for the realms of health and psychology. Currently studying a degree in Exercise Science/ Psychological Science at university, I possess a deep-seated fascination for understanding the intricate connections between the mind and body.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Physiodynamics
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled payment processing, including HICAPS and rebates
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Nanny

Private
02.2023 - 06.2023
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Provided homework assistance using specific curriculum and materials.
  • Adjusted activities and homework assistance to cater towards ADHD and dyslexia (Children were aged 5-10)

Allied Health Receptionist

Carina Medical And Specialist Centre
06.2022 - 04.2023
  • Personal assistant to a Psychologist, Counsellor, Massage Therapist, Dietitian, Naturopath and two Physios.
  • Handled payment processing, including HICAPS and rebates
  • Experience with best practice software.
  • Opening and closing of the clinic
  • Coordinator of all Work Cover patients from the start to finish of their case.
  • Followed up on any debtors for Allied Health & GP appointments.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints over the phone via the call centre as well as in person.
  • Corresponded with clients through email, telephone or postal mail.

Bartender

Oscar Oscar Bar And Eats
04.2022 - 07.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Barista/Cook

Cafe Arabica
05.2021 - 04.2022
  • Created wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
  • Used cash registers and credit card machines to cash out customers.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Sales Associate

TKMAXX
07.2019 - 11.2021
  • Organised racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Bachelor of Exercise Science/Psychological Science -

Griffith University
Gold Coast, QLD
06.2025

High School Certificate -

Sheldon College
Brisbane, QLD
11.2020

Accomplishments

  • 2016 Steeplechase National Champion
  • 2016 Gymnastics State representative
  • 2016 - 2021 National Cross Country
  • 2016, 2017, 2019 National Athletics
  • 2019 Worlds Cross Country Trials
  • 2020 Sheldon College Sports Captain
  • 2020 Sheldon College Prefect


Certification

  • Responsible Service of Alcohol (RSA)
  • CPR Certificate
  • First Aid Certificate
  • Working with Children Check
  • Open drivers licence

Timeline

Receptionist

Physiodynamics
06.2023 - Current

Nanny

Private
02.2023 - 06.2023

Allied Health Receptionist

Carina Medical And Specialist Centre
06.2022 - 04.2023

Bartender

Oscar Oscar Bar And Eats
04.2022 - 07.2022

Barista/Cook

Cafe Arabica
05.2021 - 04.2022

Sales Associate

TKMAXX
07.2019 - 11.2021

Bachelor of Exercise Science/Psychological Science -

Griffith University

High School Certificate -

Sheldon College

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Leahrose Hooper