Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Lean Yousif

Melbourne

Summary

Multi-talented Marketing Consultant with expertise in gaining deep understanding of marketing goals to drive profitability. Bringing forward a variety of powerful skills and a motivated attitude. Proven ability to establish and maintain excellent communication and relationship with clients.

Committed to utilizing my skills to further the mission of the company.

Overview

2
2
years of professional experience

Work History

Marketing Consultant

AthliGainz
Melbourne, Victoria
02.2020 - 01.2022
  • Managed social media accounts, created and implemented content schedules and maintained consistent posting.
  • Collaborated with designers, copywriters, photographers, and videographers on various projects.
  • Coordinated website contents, marketing materials and mailings.
  • Assisted in the creation of graphic materials for the use of the marketing department.
  • Designed, tested, and optimized webpages for improved user experience.
  • Created content strategy plans to improve customer experience across multiple platforms.

Customer Service Representative

Burkes Outlet
, Tennessee
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries via phone, email, and chat.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Volunteer

UNESCO
, Sudan
  • Organized and maintained records of volunteer hours and donations.
  • Collaborated with other volunteers to create a positive work environment.
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Engaged in crisis intervention procedures to prevent or facilitate hospitalization.

Education

Bachelor of Business Management - Marketing

Ahfad University For Women
02-2023

Skills

  • Social Media Management
  • Customer Segmentation
  • Customer service
  • Finance
  • Computer skills

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Affiliations

  • Created my own charity programe through social media with an account that succeeded to attain thousands of followers which helped me create a team to work for me in terms of handling the charity donations and delivering it.

Timeline

Marketing Consultant

AthliGainz
02.2020 - 01.2022

Customer Service Representative

Burkes Outlet

Volunteer

UNESCO

Bachelor of Business Management - Marketing

Ahfad University For Women

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Lean Yousif