Leandra Alu
Flight Attendant
Brisbane,QLD
Summary
Recently graduated Flight Attendant with dynamic safety and service skills. My experience and strength as a team player will also make me a strong crew member. As a member of the Australian Catering Services for over 4 years, I had to be in constant communication with the wait staff, the kitchen, and the management. I know I would be an integral part of the dynamic crew at Jetstar.
In addition, the certificate I received whilst in school (Diploma in Business and Certificate III in Fitness) has taught and entrenched me with outstanding skills such as, working to the best of my ability, support delivery of a group activity, prepare for work, problem solving, communicating effectively, prioritising, as well as using initiative and responding to emergency situations. This I believe will be a requirement for my role as a cabin crew member.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
Flight Attendant
Jetstar Altara
Coolangatta , QLD
2021.10 - Current
- Perform cabin safety functions, including identifying safety matters, taking action to address safety matters and co-operating with other crew to reduce the risk of injury to passengers and Jetstar employees
- Provide excellent customer service and promote/sell ancillary products
- Ensure effective communication within the cabin and cockpit and with Jetstar Management to maintain an effective and harmonious working relationship
- Maintain skills, knowledge and physical ability to perform all emergency procedures
- Consistently display professional standards of behaviour and personal presentation
Food and Beverage Attendant
Australian Catering Services
Brisbane , QLD
2017.01 - 2021.10
- Ensure correct service of food and beverages are given to customers.
- Assisted chefs with food preparation.
- Ensure working area is clean and hygienic
- Processing payments in cash or eftpos.
- Set and enforce performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Set up advertising signs and displays on shelves, counters and tables.
- Monitored temperature of cases, shelves and storage areas and reported failures to manager.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
Front Desk Attendant
Dominos Pizza
Wynnum North , QLD
2017.08 - 2018.12
- Meet and greet customers in the shop and online while taking orders
- Processing payments in cash or eftpos
- Following processes and procedures.
- Exceptional customer service.
- Assisted chefs with food preparation.
- Ensure working area is clean and hygienic.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Education
No Degree - Certificate of Cabin Crew Training
Jetstar Airways Pty Ltd
Brisbane, QLD 2021.09 - 2021.10
No Degree - Diploma in Beauty Therapy
Queensland Tafe
SouthBank, QLD 2020.02 - 2021.06
No Degree - Cabin Crew Employment Course Certificate
Aviation Australia
Brisbane 2021.01 - 2021.02
No Degree - High School Certificate
Brisbane State High School
Brisbane 2016.02 - 2019.12
No Degree - Diploma in Business
Embark College
Brisbane, QLD 2018.02 - 2020.12
Skills
Good communication
undefinedCertification
Certificate of Cabin Crew Training
Timeline
Flight Attendant
Jetstar Altara
2021.10 - Current
Certificate of Cabin Crew Training
2021-10
No Degree - Certificate of Cabin Crew Training
Jetstar Airways Pty Ltd
2021.09 - 2021.10
First Aid certificate
2021-05
Cabin Crew Employment Course Certificate
2021-02
No Degree - Cabin Crew Employment Course Certificate
Aviation Australia
2021.01 - 2021.02
No Degree - Diploma in Beauty Therapy
Queensland Tafe
2020.02 - 2021.06
Responsible Service of Alcohol
2018-09
No Degree - Diploma in Business
Embark College
2018.02 - 2020.12
Front Desk Attendant
Dominos Pizza
2017.08 - 2018.12
Food and Beverage Attendant
Australian Catering Services
2017.01 - 2021.10
No Degree - High School Certificate
Brisbane State High School
2016.02 - 2019.12