Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Leangmeng Mao

Docklands,VIC

Summary

Outgoing and friendly with excellent communication skills with experience in customer service. Solid experience processing payments with system like POS, handling food and meeting customer demands with diligent and well-organized mentality. Able to work in a group as a team with high collaborative skill.

Overview

1
1
year of professional experience

Work History

Boba Barista

Sharetea
01.2024 - Current
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Cleaned counters, machines, utensils, and seating areas daily.


Junior Barista

Brown Roastery
10.2023 - 01.2024
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Reference: Rachel Chan

Customer Service Representative

Deja Vu - The Garden Pub
05.2023 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.

Education

Bachelor of Nursing -

Monash University
Melbourne, VIC
09.2027

Skills

  • Strong Work Ethic
  • Cleanliness and Organization
  • Adaptability in Fast-Paced Environments
  • Cash handling proficiency
  • Excellent math skills
  • POS Systems
  • Positive Attitude Display
  • Friendly, Positive Attitude

Languages

Cambodian
Native or Bilingual
English
Native or Bilingual

Additional Information

References

  • ShareTea : Ing Kimmuy (+61 426 723 656)
  • Brown Roastery : Bormey Chan ( chanbormeym9@gmail.com )
  • Deja Vu Pub : Sovathanak Va ( sovathanakva@gmail.com )

Timeline

Boba Barista

Sharetea
01.2024 - Current

Junior Barista

Brown Roastery
10.2023 - 01.2024

Customer Service Representative

Deja Vu - The Garden Pub
05.2023 - 10.2023

Bachelor of Nursing -

Monash University

Similar Profiles

CREATE PROFILE
Leangmeng Mao