Summary
Overview
Work History
Education
Skills
Timeline
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Leann Chew

Cranbourne,VIC

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.

Overview

4
4
years of professional experience

Work History

Front of House Team Member

KFC Restaurant
04.2022 - Current
  • Established welcoming atmosphere by greeting each customer warmly.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Disinfected frequently touched between guests to minimize infection risks.

Server Assistant

Momentum Cafe
07.2020 - 11.2021
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Education

High School Diploma -

John Paul College
Frankston, VIC
10.2022

Skills

  • Customer Engagement
  • Maintaining Clean Work Areas
  • Operational Efficiency
  • Customer Satisfaction
  • Training Junior Team Members
  • Brand Loyalty
  • Workplace Safety
  • Shift Work
  • Speaking

Timeline

Front of House Team Member

KFC Restaurant
04.2022 - Current

Server Assistant

Momentum Cafe
07.2020 - 11.2021

High School Diploma -

John Paul College

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Leann Chew