Leanne Abdullah

My passion for road safety has been the driving force to support behavioural and attitude change within the wider community. As a well organised, motivated, result oriented person, with strong interpersonal skills, I have a demonstrated capability in successfully managing scheduling, data collection, and reporting, while working collaboratively to effectively build and maintain strong stakeholder relationships.

• PROJECT MANAGEMENT
• Successfully developed processes to ensure key stakeholders (DTP Engineers, Local Government Engineers & School Crossing Coordinators, and Project team) participated in the pilot and testing components of the SCRAF program.
• Developed a schedule for council to participate in onsite observation and training of the SCRAF. Participation in this program exceed expectations with 15 councils participating across metro Melb and rural Victoria.
• Managed the scheduling of traffic survey cameras at over 100 sites statewide, collating and analysing the data used to inform the selection of future pilot sites.
• Discussed and obtained brief requirements, researched, identified, and collaborated with the internal service providers to establish the Interactive Voice Response (IVR) phone system, now operational, as the SCRAF App support line for users on site. Provided input for the IVR call flow and sent to the provider to create. Reviewed and tested IVR system, ensuring quality control of system.
• On obtaining the brief, I researched and provided advice to support and establish a SCRAF Web page, with continual collaboration with internal stakeholders (Transport & Digital Technology) resulting in it now being hosted on the DTP Website. Continually coordinated the development of the web content for the SCRAF Webpage.
• Scheduling of weekly pre site briefings with council staff, monitoring LGA attendance ensuring all participants are provided relevant information to support their participation at site visits.
• Monitoring and maintain accurate records of participants responses and attendance.
• Scheduling of over 60 successful site visits, including 19 as part of the soft launch, with 100% attendance of participating LGAs.
• Actively participated in “whiteboarding’ sessions with the Project team.
• STAKEHOLDER ENGAGEMENT/RELATIONSHIPS
• Established and maintained a high level of stakeholder engagement, building, and maintaining effective relationships between the Project team, DTP Engineers, Coordinators, Local government Engineers and Coordinators to influence participation and enthusiastic involvement in the pilot.
• Engaging with school, confirming start and finish times, along with any potential block dates to effectively schedule site visits to maximise availability and meet timeline.
• Worked closely with Environmental Systems Research Institute, Inc. (ESRI) project staff, actively participated in extensive, ongoing training in the use of ArcGIS applications, that I participated in ongoing trialling and testing of the applications and are fluent in understanding and using the applications to assign users to sites, and complete required changes to Site, Stages & Legs as identified at site visits ensuring I could provide support to stakeholders whilst on site via the “SCRAF Help Line”.
• FINANCE/REPORTING AND MONITORING
• Monitored and created Purchase Orders as required, maintaining accurate records to provide reporting information as required.
• Created and maintained process to capture vital information and monitored to ensure the success of site visits, including contact lists, school timetables and attendee responses.
• Leadership
• Mentored a new team member on secondment, following their traineeship with DTP, by developing a training plan and providing support and guidance. They went on to successfully secure a VPS4 role on the completion of the secondment with our team.
• Managing and leading 8 MNW facilitators, to ensure consistent quality and delivery of the program.

• 1999, PRESENT, VICROADS/DEPARTMENT OF TRANSPORT/DEPARTMENT OF TRANSPORT & PLANNING
• 1978, 1991, ANZ Bank- Melbourne

• 2022 – School Area Assessment - SCRAF Project Support
• 2015 – Senior Road Safety Coordinator, MNW
• 2013 – Team Leader Customer Response & Records Management, MNW
• 2012 – Team Leader Customer Response & Records Management, MNW
• 2011 – Human Resources Consultant, MNW
• 2008 – 2011– Road Safety Coordinator, MNW
• 2006 – Customer Response Officer
• 2004 – Business Improvement Facilitator Metro North West Region
• 2003 – Human Resources Consultant Metro North West Region
• 2002 – Business Support Office Metro North West Region
• 1999- Customer Service Office/License Tester Sunshine Customer Service Centre

• San Ngo, 0421 357 818, Program Manager – School Area Assessment
• Jaala Mudford, 0400 892 030, School Crossing Supervisor Program Lead
• Di Nevett, 0418 364 013, Road Safety Partnerships Lead