Leanne Amor
Gold Coast
Summary
Dynamic Sales Executive with a proven track record at Gold Coast Fire and BBQ Supercenter, excelling in customer service and relationship building. Achieved sales goals through strategic product demonstrations and effective team collaboration, resulting in a significant increase in repeat business and client referrals. Skilled in staff management and KPI tracking.
Results-driven sales professional prepared to bring extensive expertise in business development and client management to your team. Adept at implementing sales strategies that drive market expansion and revenue growth. Known for fostering team collaboration and adapting to dynamic market conditions, leveraging negotiation and customer relationship skills.
Overview
19
19
years of professional experience
Work History
Sales Executive
Gold Coast Fire and BBQ Supercentre
02.2021 - Current
- Developed and maintained strong relationships with customers to drive repeat business.
- Conducted product demonstrations and education sessions to enhance customer knowledge of features and benefits.
- Collaborated with team members to create promotional strategies that increased foot traffic and sales.
- Trained new sales staff on product offerings, sales techniques, and customer service best practices.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty towards the brand.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Store Manager
CTJ Jewellery
12.2010 - 01.2021
- Oversaw daily store operations, ensuring optimal performance and customer satisfaction.
- Trained and mentored staff, fostering a collaborative and productive work environment.
- Implemented inventory management systems to streamline stock control processes.
- Developed promotional strategies to enhance product visibility and drive sales.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
Sales Executive
Paradise Jewellers
01.2007 - 04.2010
- Developed strategic sales plans to enhance customer engagement and drive revenue growth.
- Mentored junior sales staff, fostering skills development and enhancing team performance.
- Analyzed market trends to identify new business opportunities and inform product offerings.
- Cultivated relationships with key clients, ensuring satisfaction and loyalty through tailored solutions.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Education
High School Diploma -
St Michaels College
Gold Coast, QLD12-1997
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- Relationship building
- Professional networking
- Staff management
- KPI tracking
- Exceeds sales goals
Languages
Italian
Native or Bilingual
Timeline
Sales Executive
Gold Coast Fire and BBQ Supercentre
02.2021 - Current
Store Manager
CTJ Jewellery
12.2010 - 01.2021
Sales Executive
Paradise Jewellers
01.2007 - 04.2010
High School Diploma -
St Michaels College