Summary
Overview
Work History
Skills
Certification
Other Roles
References
Timeline
Generic

Leanne Bennett

Warnbro,Australia

Summary

A highly skilled and results-driven professional with extensive experience in Work Health & Safety (WHS), Permit to Work (PTW) management, client services, and business operations. Adept at overseeing permit systems, ensuring compliance with WHS legislation, and facilitating safety audits to uphold industry best practices including operating as part of an emergency response organisation.

With a strong background in stakeholder engagement, operational coordination, and process improvement within high-risk and corporate environments.

Proven ability to manage diverse teams, optimize business functions, and drive customer satisfaction across multiple sectors, including shipyard operations, hospitality, and corporate services. Demonstrated expertise in financial management, budgeting, and procurement, coupled with strong leadership in training and mentoring.

Known for exceptional problem-solving, organizational skills, and commitment to workplace safety, efficiency, and service excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

WHS Work Permit Lead / Permit Officer

Luerssen Australia
Henderson, Australia
09.2022 - Current
  • Assist with the day-to-day issuing & management of the Work Permit function in support of production activities and ensuring compliance with the Permit to Work system, ensuring de-confliction and escalation to Ship Managers if required,
  • Conducting Confined Space gas testing
  • Coordinate and conduct routine PTW audits and act as the focal point for PTW audits
  • Track and advise line management for overdue or expired permits, certificates, forms and maintain records and hard copies of all PTW documentation as per document retention policy
  • Manage, and review Work Permit procedures and outcomes so that safety controls meet or exceed best practice benchmarks for the industry, across the country, and where appropriate, internationally
  • Provide operational support to the Head of WHSE and maintain compliance with WHS Legislation
  • Create, facilitate, and implementation of continuous improvement opportunities
  • Support Shipyard emergency management prevention, preparedness and response and recovery arrangements, which is inclusive of representing the Emergency Response Team and conducting required training and drills
  • Liaise, consult, with key stakeholders and health and safety representatives, ensuring effective engagement processes and communication mediums are in place
  • Develop, support and lead Luerssen Australia's induction programme and follow up thereafter
  • Attend operational (SPOD/SPOW) and WHSE meetings as required
  • Ensure Work Permit communications board is updated, managed, and conduct verification assurance checks (10% of issued Work Permits daily)
  • Manage documentation and archive/store appropriately
  • Facilitate procurement requests and source quotes, conduct cost benefit analysis for management consideration
  • Use MyOsh to report incidents and hazards and support incident investigations as required
  • Conduct and manage Team rosters to support all Permit Office shifts
  • Ensure L-AUS Work Health and Safety and Environmental Management System is managed in accordance with all relevant state and commonwealth legislation
  • Ensure all activities undertaken and/or reviewed are in accordance with relevant Finance policies
  • Promote a workplace culture that values safety, diversity, respect and being receptive to change and feedback to achieve excellence

Client Services Manager

BrewHub
Perth, Australia
06.2017 - 09.2022
  • Business relationship manager responsible for key point of contact with client and staff
  • Establish priorities and manage competing deadlines for self and others
  • Implementing and managing new business processes
  • Monitor, control and evaluate work against objectives and timeframes
  • Effectively manages budgets including but not limited to wages, costs and hours worked
  • Attend weekly Facilities Management operations meetings to provide event updates & FM support
  • Provides Customer Service / Support as per Client needs including but not limited to: Event and catering support / management & Service provision, On-site Meeting Room Booking management, Oversee valet team management and services, Stock control / reporting of stock (all areas), Management and execution of the SWAP portal / systems and reporting, Presentation / preparation of management KPI results
  • Oversees the coordination of staff and staff rosters to ensure all service level requirements are met effectively and efficiently
  • Coordinate and support all daily operational aspects of the business (between BHP & BrewHub)
  • Responds to and resolves client queries and complaints in-line with client expectations
  • Trains and mentors' subordinates on the necessary work processes and procedures
  • Evaluates employee performance and takes necessary action where required in consultation with General Manager and Human Resources
  • Supports and oversees Catering Coordinator, Mailroom and Distribution teams
  • Oversee on-the-job training and on-boarding for corporate valets
  • Understand and comply with the requirements of all occupational health and safety, policies, procedures, and environmental aspects
  • Report, any incidents or potential risks that may impact on colleagues, clients, or visitors to the building

Club Officer (2IC) and Acting Manager

Energy West Social Club
Perth, Australia
02.2014 - 12.2016
  • Reception and administrative duties
  • Establishing/maintaining business relationships with stakeholders, clients & staff
  • Monitoring club activities and excursions to ensure they are carried out effectively and efficiently
  • Implementing and managing new business systems
  • Supervising a team, whilst managing competing deadlines for self and others
  • Supervising and liaising with Caretakers to ensure the leasing laws & standards of the EWSC were met
  • Supervise bookings and procedures for the EWSC holiday homes
  • Liaise with Volunteers, Contractors, and Caretakers to co-ordinate all repairs, maintenance and refurbishment of Holiday Homes and Functions/events
  • Management responsibilities and maintain the financial reporting for the club's day to day finances
  • Through the Club's Myob accounting program I was responsible for: Receipting and balancing of revenue, Processing and paying of all accounts, Daily banking and bank reconciliations, Balance day adjustments, Preparing and posting of all journals, Preparing and paying BAS and Superannuation, Processing staff and caretaker wages, Maintaining employee records and time sheets, Preparing and monitoring budgets for events and functions

Skills

  • Strong leadership and team management skills
  • First aid certification
  • CPR training
  • Emergency response coordination
  • Workplace safety management
  • Risk assessment
  • Team leadership
  • Client relationship management
  • Communication skills
  • De-escalation techniques
  • Strategic planning
  • Interview techniques
  • Legal knowledge
  • Reporting and documentation
  • Mediation techniques
  • Information verification
  • Cultural awareness
  • Evidence storage
  • Innovation and creativity
  • Emergency response
  • Work coordination
  • Safety protocols
  • Team collaboration
  • Report writing
  • Accident investigation
  • Commercial awareness
  • Commitment to excellence
  • Ability to prioritise and multi-task
  • Able to work autonomously
  • Able to work as part of a team
  • High level of discretion and confidentiality
  • Detailed understanding of OH&S requirements

Certification

  • Total Radiation Solutions
    RFA02 - TRS RF EME Awareness (RF Worker) Training Course (RADHAZ)
  • DNV Business Assurance Pty Ltd
    Integrated Management Systems (IMS) Internal Auditor
  • Asset College - Northlake Qld
    BSB51319 - Diploma of Work Health & Safety
  • Fire & Safety Australia - Northlake WA
    PUAFER005 – Operate as part of an emergency control organisation
  • Paragon Corporate Training - Henderson WA
    CPCWHS1001 – Prepare to work safely in the construction industry
  • Civmec - Henderson WA
    RIIHAN305D – Operate a gantry or overhead crane
  • Site Skills Training - Belmont WA
    RIIWHS204E - Work Safely at Heights
  • Site Skills Training - Belmont WA
    RIIWHS202E - Enter and work in confined spaces
    * Refresher completed – Online September 2024
  • Wide Bay Tafe - Bundaberg, Qld
    Certificate 3, Business/Office Administration
  • Hunter Institute of Technology - Cessnock, NSW
    Info Certificate 3, Information Technology
  • First Aid for Mental Health - St John Ambulance WA
  • First Aid - St John Ambulance WA
    HLTAID009 – Provide cardiopulmonary resuscitation
    HLTAID010 – Provide basic emergency life support
    HLTAID011 – Provide First Aid

Other Roles

  • Administration Assistant
  • Receptionist
  • Property Manager
  • Mailroom Supervisor

References

Available upon request

Timeline

WHS Work Permit Lead / Permit Officer

Luerssen Australia
09.2022 - Current

Client Services Manager

BrewHub
06.2017 - 09.2022

Club Officer (2IC) and Acting Manager

Energy West Social Club
02.2014 - 12.2016

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Leanne Bennett