Leanne Castle
Griffith,NSW
Summary
Professional, prepared manager with high standards and focus on results. Proven ability to lead teams, adapt to changing needs, and drive performance in multiple locations. Strong skills in strategic planning, operations management, and team collaboration. Known for reliability, flexibility, and results-driven approach.
Overview
34
34
years of professional experience
Work History
Cluster Manager
Vinnies
04.2022 - Current
- Engaged in problem-solving discussions, learning strategies for handling challenges effectively.
- Implemented trending initiatives to help drive sales across cluster.
- Maintained compliance with company policies, industry regulations, and best practices across all departments in the cluster.
- Increased customer satisfaction by addressing client concerns promptly and implementing appropriate solutions.
- Streamlined communication channels between departments, fostering a collaborative work environment for all team members.
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Fostered an inclusive, diverse, and supportive work environment by creating opportunities for open dialogue and encouraging employee engagement in cluster-wide initiatives.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Achieved higher team performance by implementing effective coaching and mentoring strategies for cluster staff.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Hairdresser
Self Employed
01.1992 - 01.2022
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Cert III SHB30416-01
Marion Catholic COLLEGE
Griffith, NSW01-1994
Skills
- Positive attitude
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Computer skills
- Adaptability and flexibility
- Team building
- Work Planning and Prioritization
- Self motivation
- Customer service
Timeline
Cluster Manager
Vinnies
04.2022 - Current
Hairdresser
Self Employed
01.1992 - 01.2022
Cert III SHB30416-01
Marion Catholic COLLEGE
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