Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leanne Evans

Pimpama,QLD

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Sales Assistant

Prouds The Jewellers
10.2018 - Current
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Increased sales by engaging with customers and identifying their specific needs.
  • Enhanced customer satisfaction through providing personalized recommendations and attentive customer service.
  • Assisted in achieving store sales targets by driving promotions and consistently upselling products.
  • Key Holder Position , Open and Close, Dealing with exchanges and returns ,Stocktake also travelled to other store for work

Assistant Store Manager

Prouds The Jewellers
08.2021 - 09.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Training staff in effective customer service techniques and product knowledge.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.

Mail Contractor

Australia Post
03.1999 - 03.2001
  • Maintained a safe work environment by adhering to all safety protocols and vehicle maintenance procedures.
  • Enhanced customer satisfaction with timely and accurate mail deliveries, ensuring proper handling of packages.

Checkout Operator

Coles Supermarket
01.1989 - 11.1991
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.

Education

High School Diploma -

Glenora District High School
Bushy Park, TAS
11.1987

Skills

  • Complex Problem-Solving
  • Processing Payments
  • Visual Merchandising
  • Display Building
  • Customer Needs Assessment
  • Opening and Closing Procedures
  • Cash Register Operation
  • Cash Handling
  • Point of Sale Operation

Certification

Certificate III in Retail completed in 2018

Timeline

Assistant Store Manager

Prouds The Jewellers
08.2021 - 09.2023

Sales Assistant

Prouds The Jewellers
10.2018 - Current

Mail Contractor

Australia Post
03.1999 - 03.2001

Checkout Operator

Coles Supermarket
01.1989 - 11.1991

High School Diploma -

Glenora District High School

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Leanne Evans