Leanne Foley
Smiths Lake,NSW
Summary
Compassionate Home Support Worker with extensive experience at Bannisters, specializing in client assessment and medication administration. Demonstrated success in building strong relationships and advocating for patient needs, which enhances emotional support and overall well-being. Recognized for improving clients
Overview
15
15
years of professional experience
Work History
Home Support Worker
Bannisters
Smiths Lake, NSW
09.2024 - Current
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Observed behavior changes in clients and reported any significant information to supervisor or case manager.
- Maintained accurate records of client visits, treatments provided and progress notes.
- Listened attentively to clients' concerns about their health status or quality of life issues.
- Followed care plan and directions to administer medications.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided transportation assistance for medical appointments and social engagements.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided emotional support through active listening, empathy and compassion.
- Recognized emergency situations and implemented appropriate procedures.
- Monitored health and well-being of clients and reported significant health changes.
- Drove clients to doctors' appointments and social outings.
- Encouraged clients to participate in meaningful activities that promote independence and well-being.
AIN
GLACIA
Tuncurry, NSW
01.2010 - 04.2025
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Collected specimens from patients for laboratory testing purposes.
- Participated in educational programs related to nursing assistant skills development.
- Transported patients to treatment units, using wheelchair or stretcher.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented activities and recorded information in EMR system.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents in preparing for activities and social programs.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Responded quickly to emergency situations involving sudden illness or injury.
- Cleaned and sanitized patient rooms according to established protocols.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed and reported unusual symptoms and changes to charge nurse.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Reported changes in patient condition to registered nurse or physician.
- Supplied, collected and emptied patient bedpans on frequent basis.
Home Support Worker
australian Unity
Forster, NSW
06.2019 - 08.2024
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Observed behavior changes in clients and reported any significant information to supervisor or case manager.
- Maintained accurate records of client visits, treatments provided and progress notes.
- Listened attentively to clients' concerns about their health status or quality of life issues.
- Followed care plan and directions to administer medications.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided transportation assistance for medical appointments and social engagements.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided emotional support through active listening, empathy and compassion.
- Recognized emergency situations and implemented appropriate procedures.
- Monitored health and well-being of clients and reported significant health changes.
- Drove clients to doctors' appointments and social outings.
Education
Certificate 111 - AIN
Skills Australia
Tuncurry, NSW01-2009
Skills
- Client assessment
- Medication administration
- Emergency response
- Nutritional support
- Companion services
- Time management
- Patient advocacy
- Problem solving
- Team collaboration
- Mobility assistance
- Personal care
- Record keeping
Custom
- willing to learn
- always give 100 percent to my job
- have empathy
- certificate in palliative care
- compassionate
- experience with Dementia care
Websites
References
References available upon request.
Timeline
Home Support Worker
Bannisters
09.2024 - Current
Home Support Worker
australian Unity
06.2019 - 08.2024
AIN
GLACIA
01.2010 - 04.2025
Certificate 111 - AIN
Skills Australia
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