Leanne Gray

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Learned and adapted quickly to new technology and software applications.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.

• Delivered personalized, compassionate care to patients while maintaining respect for their privacy and dignity.
• Established rapport with patients, fostering trust and open communication to support their overall wellbeing.
• Advocated for vulnerable populations within the healthcare system, working diligently to ensure equal access to essential services and supports.
• Implemented infection control measures within facilities, contributing to decreased rates of hospital-acquired infections.
• Maintained accurate inventory of medical supplies and equipment, ensuring a well-stocked and organized work environment for healthcare staff.
• Provided timely, accurate charting of patient information for improved continuity of care between providers.
• Conducted thorough assessments of patients'' physical, emotional, and social needs to create targeted interventions that addressed their unique challenges.

• Applying advanced primary health care knowledge and skills, perform the following key accountabilities, under minimal supervision:
• Advocate for the rights and needs of community members.
• Work with other health professionals in consultation with the community to develop, implement and evaluate health care programs and establish and maintain communication networks.
• Ensure that services are provided in ways that maximise cultural acceptability and respect.
• Maintain the confidentiality of client contacts.
• Provide adequate follow up procedures and maintain appropriate and accurate documentation in accordance with established guidelines.
• Provide monitoring and support for at risk clients/families.
• Undertake administrative tasks including maintenance of records and data collection.
• Make appointments and refer on to other service providers.
• Develop and monitor case plans.
• Undertake clinical care duties.
• Undertake health program care duties.
• Comply with policies, practices and guidelines relating to employment equity, anti-discrimination, occupational health and safety, ethical behavior and the Cultural Respect Framework
• Collaborated with physicians to ensure appropriate treatment plans were developed and executed, resulting in better patient adherence to prescribed therapies.
• Participated in interdisciplinary case conferences to develop comprehensive care plans that addressed the diverse needs of each patient.
• Facilitated support groups for individuals coping with various health issues, creating a safe space for shared experiences and mutual encouragement.
• Participated in ongoing professional development opportunities, staying current on best practices in healthcare delivery.
• Advocated for vulnerable populations within the healthcare system, working diligently to ensure equal access to essential services and supports.
• Established rapport with patients, fostering trust and open communication to support their overall wellbeing.
• Improved patient outcomes by providing comprehensive health education and promoting preventive care measures.

• Responsibilities included:
• Working within The Child Health Stream which is organized around the provision of primary and secondary health care and social support services to young children (0–5 years) and their families.
• Fulfill the accountabilities of this role in accordance with Queensland Health’s core values, as outlined above.
• Work effectively with individuals, community groups and hospital/community-based health care service providers to assist in identifying the health needs of this client target group, considering the physical, environmental, social, spiritual and economic aspects of the individual client and/or family unit.
• Facilitate equitable access for A&TSI mothers and their children to the most appropriate health care service e.g. child health clinics
• Utilise a sound knowledge and understanding of the cultural values influencing child, youth and family health in A&TSI communities and share this knowledge with colleagues when coordinating specific services for A&TSI families/communities.
• Establish and maintain an effective communication network between health providers, social support agencies and local A&TSI communities.
• Continuously work towards developing a trusting relationship between A&TSI people and the district’s health care services so that together they can create a supportive and nurturing family and community environment for their children
• In collaboration with the multidisciplinary team and relevant service partners initiate, develop implement and evaluate innovative health care programs/projects specifically designed to advance the health of A&TSI people
• Provide advocacy and promote the right of A&TSI people to access the health care service of their own choosing by opening culturally appropriate channels of communication and assisting to build the capacity of Indigenous people to participate more fully in their own health care.

• Statewide implementation and delivery of the For Me & Bub – Alcohol Tobacco and Other Drugs Brief Intervention Training, to Queensland Health and Aboriginal and Torres Strait Islander Community Controlled Health Service maternal and child health staff.
• Provide project management support to the ongoing development, implementation and evaluation of the For Me and Bub program.

• Develop the skills and confidence of Indigenous players to participate and be competitive in mainstream sports.
• Create pathways for players to participate in mainstream competition and programs and progress to the elite level through culturally appropriate pathways.
• Provide Indigenous players with access to role models both Indigenous and non-Indigenous to inspire and motivate them.
• Promote and encourage younger players to follow in the footsteps of the elite Indigenous players and see more Indigenous players representing at the national and international level.

• Responsibilities included:
• Improve health status of Indigenous youth and promote a healthy lifestyle amongst the community through their involvement in sports.
• Develop the skills and confidence of Indigenous players to participate and be competitive in mainstream sports.
• Provide Indigenous players with access to role models both Indigenous and nonIndigenous to inspire and motivate them.
• Instil cultural pride amongst Indigenous players so that they can play sports without feeling "shame" and intimidation.
• Create pathways for players, coaches and officials to participate in mainstream competition and programs and progress to the elite level through culturally appropriate pathways.
• Educate Indigenous players into mainstream sport development pathways.
• Promote and market Indigenous players who are playing at the elite level to encourage younger players to follow in their footsteps and see more Indigenous players representing at the national and international level.
• Through participation and education against substance abuse, to motivate Indigenous youth to achieve their goals and make positive choices in life.

• To coordinate and assist in the planning, development, delivery and evaluation of Aboriginal and Torres Strait Islander health initiatives, strategies and policies in the Metro South Health Service District.
• Liaise with Queensland Health staff, community representatives and a wide range of stakeholders in relation to program support activities.
• Prepare correspondence with minimal supervision, undertake research and gather information on District and state-wide Aboriginal and Torres Strait Islander health activities and services as required.
• Work autonomously, meet deadlines, establish work priorities and organize and support meetings and events.
• Coordinated the Quandamooka Health Forum 2011
• Key attributes
• Excellent communication and interpersonal skills and a demonstrated ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander peoples, including a sound knowledge and understanding of both cultures and societies from a historical perspective and the issues which impact upon them in contemporary society.
• Knowledge and understanding of the national and state policies and strategies which aim to close the gap in health outcomes for Aboriginal and Torres Strait Islander Queenslanders and improve the number of Aboriginal and Torres Strait Islander people working in health care delivery.
• Experience working both autonomously and as a member of a team.
• High level organizational skills, including the ability to oversee and manage multiple tasks, prioritize work demands and meet deadlines.
• Written communication skills including the ability to prepare correspondence.
• The ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behavior.

• Provided a culturally appropriate home vaccination and outreach service to the Indigenous community within the geographic area of Logan and Beaudesert
• Develop, plan, implement and evaluate the Indigenous Home Vaccination and Outreach Program that will assist the Logan and West Moreton Public Health Units to achieve the Indigenous immunisation targets set by the National Health and Medical Research Council (NHMRC) and Queensland Health Strategic Direction Plans.
• Liaise and consult with the relevant stakeholders regarding the program.

• Updated: Immunization Resource Manual for Health Workers & Hospital Liaison Officers 2008 Edition
• Led community outreach efforts, raising awareness about available services and encouraging healthy behaviors among diverse populations.
• Reduced the incidence of communicable diseases by promoting immunization campaigns targeting at-risk populations.

• Indigenous Child Health, Clinical Support.
• Responsibilities included:
• Manage projects focusing on Indigenous Child Health across the Area Health Service.
• To work collaboratively with a range of stakeholders across the Area Health Service including Clinical Networks, Primary Care Services, Maternity Services, Statewide Child Health and Safety Branch to ensure projects meet deadlines and makes specific recommendations which support Clinical Services within the Area Health Service.
• Coordinates strategic planning for Indigenous child health services 0-18 years by facilitating processes to support local needs assessment and the identification of deficiencies in existing health services and programs.
• Undertake Project management duties according to Area Health Priorities and needs. Develop a Project plan, assessing the range of tasks and deliverables, involved in the undertaking of relevant projects.
• Proactively manage the project against the project plan, report progress and, as necessary, recommend and initiate action whenever progress falls outside agreed parameters.
• Collect relevant information, data and collate timely reports for consideration of any steering committees, Clinical Networks and relevant stakeholders.
• Provide support to Health Service Districts in the planning and implementation of training and individual development programs for Indigenous child health workers and other staff working in child health. This will include identifying appropriate training and development programs, coordinating training activities and the maintenance and reporting of data associated with training.
• Contribute to the development of performance indicators for Indigenous child health and assist the monitoring of such indicators by facilitating the development and use of appropriate data collection systems.
• Assist the development of partnerships within the community between government and non-government agencies relevant to the health and development of Indigenous children and families.
• Support community involvement in the planning and delivery of Indigenous child health programs.
• Actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, workplace health and safety, risk management principles and ethical behavior.

• Responsibilities included:
• Stock control including stocktaking, receipting, RTV’s
• Merchandising of stock
• Opening and closing of store
• Providing exceptional customer service
• Maintaining product knowledge (specializing in ladies swimwear)
• Adhering to OH&S procedures and policies
• Rosters
• Managed and motivated employees to be productive and engaged in work.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Responsibilities included:

• Stock control including stocktaking, receipting, return to vendors.
• Merchandising of stock
• Opening and closing of store
• Providing exceptional customer service
• Maintaining product knowledge, specializing in ladies swimwear (Seafolly, Moontide, Finch)
• Adhering to OH & S procedures and policies
• Loss prevention

• Responsibilities included:
• Promoting awareness and the benefits of participation sports and recreational activities
• Establish formal and informal links with relevant organisations
• Conduct audit of existing sports and recreation facilities
• Facilitation of “Come and Try” programs with regional sporting organisations
• To promote the involvement in sports as volunteers and officials

Responsibilities included:

• Training of new staff
• Stock control including stocktaking
• Visual Merchandising of stock, including promotion tie-ups
• Opening and closing of store
• Providing exceptional customer service – strong customer service focus with the ability to motive teams to exceed sales targets.
• Maintaining product knowledge, specializing in ladies’ swimwear (Seafolly, Moontide, Finch)
• Adhering to OH & S procedures and policies and promoting awareness to team members
• Loss prevention awareness
• Achieving store targets and adhering to wage budgets

• Responsibilities included:
• Speaking to indigenous communities about my achievements in sport and life
• Develop the skills and confidence of Indigenous players to participate and be competitive in mainstream sports.
• Create pathways for players to participate in mainstream competition and programs and progress to the elite level through culturally appropriate pathways.
• Provide Indigenous players with access to role models both Indigenous and nonIndigenous to inspire and motivate them.
• Promote and encourage younger players to follow in the footsteps of the elite Indigenous players and see more Indigenous players representing at the national and international level.

• Responsibilities included:
• Receiving stock
• Unpacking stock
• Dispatching stock for all stores
• Handling RTV’s – return to vendors
• Deliveries