Leanne Griffin
Dromana,VIC
Summary
Accomplished Registered Nurse with leadership and management expertise in clinical and educational settings. Proven ability to lead teams, enhance procedures, and optimize operations to meet evolving demands. Skilled in problem-solving, resource coordination, and educational development to align with market needs.
Overview
21
21
years of professional experience
Work History
General Manager of Operations
Regis Aged Care
Rosebud, VIC
10.2022 - Current
- Managed daily operations across multiple departments, ensuring adherence to safety protocols and enhancing operational integrity.
- Implemented quality control measures to maintain high standards of resident care and safety.
- Developed operational policies that streamlined processes and enhanced overall compliance.
- Implemented quality assurance practices that elevated customer experiences and care standards.
- Coordinated interdepartmental communication to enhance collaboration and support for residents.
- Conducted regular meetings with department heads to evaluate progress against goals.
- Identified and executed cost-saving initiatives across departments to optimize resources.
- Recruited, hired, and trained new staff members in alignment with organizational standards.
Registered Nurse
Amity Care Services
Somerville, VIC
02.2021 - 06.2022
- Developed solutions that improved team performance and patient outcomes.
- Resolved customer issues through knowledgeable, friendly service, enhancing satisfaction.
- Provided exceptional service to customers during in-person and phone interactions.
- Conducted comprehensive research and data analysis to support strategic planning decisions.
Manager Health Programs
Box Hill TAFE
Box Hill, VIC
10.2019 - 02.2021
- Managed health programs, including Cert III in Individual Support, Aging, and Disability, to develop participant knowledge and skills.
- Oversaw Certificate III in Health Services Assistant and Certificate III in Dental training, ensuring alignment with industry standards and participant needs.
- Implemented strategies for remote learning and support services, enhancing accessibility and engagement for participants.
- Directed transition to remote delivery methods during COVID-19 to ensure program continuity.
Manager Nursing & Health Programs
Swinburne University
Wantirna, VIC
02.2016 - 09.2019
- Managed and supervised teaching staff, fostering teamwork in course delivery and generating strategies to improve educational outcomes.
- • Communicate openly with the Director on issues affecting the provision of courses within the department and identify/implement solutions to address them.
- Established networking initiatives with hospitals and community organizations, implementing changes that improved departmental performance.
- Facilitated compliance improvement initiatives to meet ASQA and ANMAC accreditation standards.
- • Support PAVE commitment to quality compliance, improvement, and achievement of ASQA and ANMAC accreditation
- Adapted Diploma of Nursing course to online and blended delivery modes for accreditation submission.
- Swinburne University Pathways and Vocational Education (PAVE) – Projects 03/2019 – 06/2019
- Working with Swinburne Online and Online Education Services adapting the Diploma of Nursing Course to an online/blended mode of delivery. Major Change ANMAC Accreditation Submission.
Nurse Unit Manager
Melbourne Private Hospital
Parkville, VIC
05.2010 - 08.2015
- • Managed and supervised 40 nursing staff for a 30 bed Neurosurgical unit including a
- 6-bed high dependency unit, encouraged a team approach to service delivery, canvassed ideas and strategies to enhance service delivery
- • Established staff communication system to enhance implementation of treatment plans and improve comprehensive patient care
- • Coordinated review and revision of operational policies to align with best practices in Neuroscience Department
- • Initiated audit process to assess documentation thoroughness and ensure compliance with facility standards
- Evaluated operational processes to identify areas for improvement.
- • Maintained good communication between department heads, medical staff and executive
Nurse Education Coordinator
St Vincent's Hospital
Fitzroy, VIC
08.2005 - 03.2010
- • Author (nee Allen) of Clinical Skills Modules for the Victorian Government
- Department of Health Services (DHS) - launched May 2009 by Health Minister Daniel Andrews
- • Development of the Post Graduate Certificate in Neuroscience's 2006/7,
- Orthopaedic 2008/9 and Medical 2008/9 Nursing courses between St
- Vincent's Melbourne (STV) and Australian Catholic University (ACU) including Post-Graduate advertising campaign
- • Coordinated undergraduate placements, post graduate programs, and continuing nurse education programs to enhance nursing education pathways.
- Supported the implementation of the Graduate Nurse Program.
- Managed Clinical Placement Agreements between STV and health and tertiary organisations, ensuring effective placements across all disciplines.
- • Participated in Directorate Quality Improvement Program to support initiatives aimed at enhancing nursing education and clinical practice.
- • Actively participated with professional nursing bodies that address clinical practice,
- career development, teaching and research needs of nursing staff
Education
Masters of Evaluation -
University of Melbourne
Parkville, VIC01-2022
TAE50216 Diploma of Training & Assessment -
Inspire Education
Brisbane, QLD09-2016
Certificate IV - Training & Assessment
Swinburne University of Technology
Melbourne, VIC10-2004
Graduate Diploma - Clinical Education
La Trobe University
Melbourne, VIC02-1998
Diploma - Business Frontline Management
Swinburne University of Technology
Melbourne, VIC12-1997
Bachelor of Science - Nursing
La Trobe University
Melbourne, VIC12-1991
Skills
- Project management
- Quality control and compliance
- Operational policy development
- Cost reduction strategies
- Change management
- Performance evaluation and risk management
- Team performance enhancement
- Staff development
- Customer relationship management
Timeline
General Manager of Operations
Regis Aged Care
10.2022 - Current
Registered Nurse
Amity Care Services
02.2021 - 06.2022
Manager Health Programs
Box Hill TAFE
10.2019 - 02.2021
Manager Nursing & Health Programs
Swinburne University
02.2016 - 09.2019
Nurse Unit Manager
Melbourne Private Hospital
05.2010 - 08.2015
Nurse Education Coordinator
St Vincent's Hospital
08.2005 - 03.2010
Masters of Evaluation -
University of Melbourne
TAE50216 Diploma of Training & Assessment -
Inspire Education
Certificate IV - Training & Assessment
Swinburne University of Technology
Graduate Diploma - Clinical Education
La Trobe University
Diploma - Business Frontline Management
Swinburne University of Technology
Bachelor of Science - Nursing
La Trobe University