Leanne Harrison
Palm Beach,Qld
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
34
34
years of professional experience
Work History
Administration Receptionist
Broadbeach Holiday Apartments/ Phoenician
Broadbeach, Qld
10.2016 - Current
- Processed payments received by cash or credit card transactions accurately.
- Created spreadsheets to track data such as customer contacts or employee information.
- Assisted with daily office needs including ordering supplies and materials.
- Responded to customer issues to provide immediate resolution and improve retention.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Administration/Reception
Carrara Markets
Carrara
03.1998 - Current
- Excelled in Role requiring exceptional Customer Services skills including Conflict resolution
- Responsible for receiving Rents and issuing receipts requiring impeccable attention to detail
- Communicated effectively with Senior Management, staff and customers/Stall holders
- Demonstrated proficiencies in telephone and front office reception within a high-volume environment.
Administration/Reception
St Tropez Holiday Apartments
Surfers Paradise
01.1991 - 01.1998
- Check in, Check Out House guests
- Accounts
- Reservations, Airline Ticketing and Tour Bookings
- Liaison and communication with individual Unit owners, re Maintenance/Rents etc
Education
Higher School Certificate -
Preston Girls High School
East Preston, Vic01.1977
Skills
- Professional
- Exceptional Organizational Skills
- Verbal and written communication
- Professional and polished presentation
- PC proficient
- Administrative Support
- High standard of Communication Skills
References
References available on request.
Timeline
Administration Receptionist
Broadbeach Holiday Apartments/ Phoenician
10.2016 - Current
Administration/Reception
Carrara Markets
03.1998 - Current
Administration/Reception
St Tropez Holiday Apartments
01.1991 - 01.1998
Higher School Certificate -
Preston Girls High School
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