Leanne Hoppner
Bli Bli
Summary
Dedicated peer support specialist with expertise in crisis intervention and client assessment. Proven ability to foster emotional resilience and enhance quality of life for clients through effective communication and collaboration.
Compassionate Peer Support Specialist with expertise in crisis intervention, client assessment, and emotional intelligence. Proven ability to facilitate discussions and provide effective support, ensuring clients receive comprehensive care and resources.
Overview
25
25
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Cleaning Assistant
Meaningful solutions
Sunshine coast
2023.11 - Current
- Maintained cleanliness of various facility areas using appropriate cleaning techniques.
- Operated cleaning equipment efficiently to ensure thorough sanitation of surfaces.
- Assisted with inventory management for cleaning supplies and equipment.
Peer Support Specialist
Meaningful solutions
Sunshine coast
2023.03 - Current
- Provided emotional support to individuals facing mental health challenges.
- Facilitated group discussions to encourage peer engagement and sharing.
- Assisted clients in developing coping strategies for daily stressors.
- Documented client progress and maintained accurate case notes.
- Collaborated with healthcare professionals to ensure comprehensive care plans.
- Educated clients about available mental health programs and services.
- Participated in training sessions to enhance peer support techniques and skills.
- Assisted clients with developing healthy coping skills to manage stressors.
- Actively listened and responded empathetically when interacting with clients.
- Helped individuals overcome harmful drug and alcohol addictions.
- Educated clients on available community resources that could enhance their quality of life.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
- Coordinated referrals for additional services as needed based on client needs.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Transported individuals safely to support meetings and medical appointments.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Researched relevant topics related to mental health services or treatments.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Interacted with family members of individuals and shared information regarding available community support services.
- Encouraged open communication between all parties involved in the client's case.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Encouraged development of relevant skills to help overcome specific concerns.
- Met with clients to understand individual needs and develop personalized counseling plans.
Support foster children
Ifys
Sunshine coast
2016.11 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
After school care supervisors
Pacific paradise primary
Sunshine coast
2000.11 - 2005.11
- Supervised student activities to ensure safety and compliance with school policies.
- Coordinated schedules for after-school programs and events at Pacific Paradise Primary.
- Facilitated communication between staff, parents, and students regarding program updates.
Education
Cert 4 Peer Support Worker -
Tafe
Sunshine coast 2018.11 - 2026.11
Diploma Child Services -
Tafe
Sunshine Coast , QLDSkills
- Peer support
- Client assessment
- Crisis intervention
- Emotional intelligence
Certification
First aid certificate
CPR certificate
Mental health first aid.
Timeline
Cleaning Assistant
Meaningful solutions
2023.11 - Current
Peer Support Specialist
Meaningful solutions
2023.03 - Current
Cert 4 Peer Support Worker -
Tafe
2018.11 - 2026.11
Support foster children
Ifys
2016.11 - Current
After school care supervisors
Pacific paradise primary
2000.11 - 2005.11
Diploma Child Services -
Tafe