Dedicated Service Coordinator with expertise in client coordination, medication management, and accurate recordkeeping. Proven ability to develop individualized service plans and advocate for client needs.
Overview
23
23
years of professional experience
Work History
Service Coordinator
Northcott
Parramatta, NSW
08.2002 - 06.2025
Coordinated service delivery for clients with disabilities and their families.
Staff mentoring.
WHS
Staff training.
Rostering
Customer finances.
Budgeting
Interviewing for positions.
Monthly staff meetings.
Supervisions
Customer medications
Education
Manual Handling - Manual Handling
Northcott
Campbelltown, NSW
01-2025
Medication Training - Medications
Northcott
Campbelltown, NSW
01-2025
First Aid - First Aid
Wave Learning
Campbelltown, NSW
08-2023
National Police Check -
National Police Check
Online
05-2023
Certificate 4 in Disability - Community Services-Disability
Commissioner For Vocational Training
Campbelltown, NSW
01-2013
Accidental Counsellor - Counselling
MDS
Campbelltown, NSW
05-2012
Adult Mental Health First Aid -
Mental Health First Aid
Campbelltown, NSW
03-2011
Certificate 3 in Home And Community Care -
Independent Living Centre
Campbelltown, NSW
12-2006
Certificate 3 in Child Studies (OUTSIDE OF SCHOOL HOURS CARE) -
Campbelltown Tafe
Campbelltown, NSW
12-1997
Certificate in Child Studies Centre Based Care -
Campbelltown Tafe
Campbelltown, NSW
12-1994
High School Diploma -
Cambelltown High School
Campbelltown, NSW
12-1993
Skills
Client coordination
Staff training
First aid certification
Disability support
Medication management
Customer service
Budget management
Team leadership
Risk assessment
Needs assessment
Goal setting
Client advocacy
Accurate recordkeeping
Individualized service plans
Telephone communication
Program follow-up and assessment
Status meetings
Notetaking and documentation
Meeting facilitation
Community liaison
Ongoing client support
Crisis management
Written communication
Idea development and brainstorming
Problem-solving abilities
Process improvement
Problem-solving
Teamwork and collaboration
Business reporting
Continuous improvement
Reliability
Performance management
Disaster recovery planning
Team collaboration
Operational efficiency
Time management abilities
Self motivation
References
Maya Orozovic 0422317846
Donna Murphy 0421391529
Andrea Augustin 0467469588
Colleen Linaker 0416253826
Timeline
Service Coordinator
Northcott
08.2002 - 06.2025
Manual Handling - Manual Handling
Northcott
Medication Training - Medications
Northcott
First Aid - First Aid
Wave Learning
National Police Check -
National Police Check
Certificate 4 in Disability - Community Services-Disability
Commissioner For Vocational Training
Accidental Counsellor - Counselling
MDS
Adult Mental Health First Aid -
Mental Health First Aid
Certificate 3 in Home And Community Care -
Independent Living Centre
Certificate 3 in Child Studies (OUTSIDE OF SCHOOL HOURS CARE) -