Leanne Keng
Cranbourne
Summary
Dedicated and work-driven professional known for being time efficient and friendly. A natural leader who is always attentive to the needs of others, ensuring a supportive and productive environment. Highly passionate about delivering exceptional customer experiences, and contributing to team success, while continuing to grow and advance in new fields.
Overview
7
7
years of professional experience
Work History
Eyelash Technician
Leanne's Luscious Lashes
Cranbourne
10.2021 - Current
- Developed strong rapport with clients to gain repeat business and improve overall sales.
- Provided professional consultation services to clients on the best type of lash extensions to suit their needs.
- Explained appointment process and answered customer questions.
- Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.
- Kept up-to-date with industry trends through attending seminars, workshops and training sessions.
Shift Team Leader
Carl's Jr
Cranbourne
10.2018 - 01.2022
- Assign daily duties to team members and ensure they are completed efficiently.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Handled emergency situations with composure and in accordance with company guidelines.
- Utilized POS systems efficiently for order processing and inventory management.
- Maintained positive working relationship with fellow staff and management.
Sandwich Artist
Subway
Skye
06.2019 - 07.2021
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Completed opening, closing and shift change tasks by following company guidelines.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Maintained a welcoming atmosphere to enhance customer experience.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Cranbourne Secondary College
Cranbourne, VIC12-2018
Skills
- Lash extension application
- Client consultation
- Sanitation procedures
- Time management
- Industry trend awareness
- Adaptability and flexibility
- Product knowledge
- Sales techniques
References
References available upon request.
Timeline
Eyelash Technician
Leanne's Luscious Lashes
10.2021 - Current
Sandwich Artist
Subway
06.2019 - 07.2021
Shift Team Leader
Carl's Jr
10.2018 - 01.2022
High School Diploma -
Cranbourne Secondary College
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