Leanne Lesley CORTIS
HORNINGSEA PARK,Australia
Summary
Results-oriented with a strong focus on providing customer service, currently working as a food canteen supervisor with a experience in stock control, in a team environment. Successfully managed kitchen operations, ensuring high safety standards while engaging students in healthy eating practices. Several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends efficient time management and organizational skills to drive group success.
Overview
36
36
years of professional experience
1
1
Certification
Work History
HSC Supervisor
Casula High School
01.2022 - Current
- Exam Supervision Years 11 & 12 – Performed various tasks involving supervision and managing students during exam periods, including monitoring and assistance
Canteen Assistant/Supervisor
Liverpool Boys High School
10.2016 - 09.2025
- Prepared and served nutritious meals to students and staff daily
- Maintained the cleanliness and organization of the kitchen and service areas
- Controlled stock management of food supplies and equipment
- Worked with team members to ensure efficient meal service
- Followed safety guidelines for food handling and sanitation practices
- Trained new staff on kitchen procedures and food preparation, maintaining a high level of kitchen cleanliness daily
- Engaged with students to promote healthy eating habits during meals
- Supported students with their special events and preparation projects
- Served customers quickly and efficiently while maintaining high standards of customer service
- Followed guidelines for safe serving and appropriate temperatures
- Stocked shelves with necessary supplies and rotated stock so older items are used first
- Operated funds/EFTPOS accurately and efficiently to process payments from customers
- Performed work to top standards, proving the best service for students, employees, and school visitors
- Tailored orders to address customer allergies and gluten concerns
- Received orders from vendors and restocked supplies accordingly
- Resolved customer complaints promptly, in a courteous manner
- Conducted stock checks and reordered supplies to avoid shortages
- Submission of ongoing food orders with approved suppliers, including cost analysis
- Effectively multitasked within a fast-paced environment
Fund Raising & Food Distribution
Inspire Church
09.2009 - 08.2010
- Customer service
- Reaching out to the public for donations
- Preparing food assistance packages
- Working with the public in the delivery of food
Crew Member
McDonalds Casula
04.2007 - 07.2009
- Customer service
- Food orders
- General food service & working with the public
- Cleaning
- Calculating money/Balancing funds
Hair Technician
Advanced Hair Studio
Parramatta, NSW
02.1990 - 01.2006
- Customer Service / Sales
- Cutting / Styling / Colouring / Perming / Hair Extensions / Repairs
Skills
- Custom service focus with over 25 years experience
- Student supervision
- Exam management
- Working in a team environment
- Kitchen safety standards / Hygiene control
- Stock management
- Food service operations
- Building & managing customer relationships
- Inventory control
- Problem solving / Conflict resolution
- Effective communication
- Training others
- Time management
- Quality control
- Adapting to change
- Policy enforcement
- Waste reduction
- Budget management
- Project planning
Certification
- Working with Children Certificate – WWC0836570E – Valid to 02 November 2030
- Current Gold Drivers Licence
- Certificate – Food safety supervisor
- Competency – SITSS00069 Food safety supervision skill set
- Attained – SIXTFSA005 Use Hygienic practices for food safety
- Attained – SIXTFSA006 Participate in safe food handling practices
- Completed – Certificate 3 – Hair Dressing/Barbering 1989
References
- Professional, Joanne Wall, Liverpool Boys High School, Business Manager, 0420 344 847
- Professional, Cynthia Foote, HSC Supervisor Manager, 0434 909 049
- Personal, Vincent Parisi, Hunter Lawyers, 0418 240 090
Timeline
HSC Supervisor
Casula High School
01.2022 - Current
Canteen Assistant/Supervisor
Liverpool Boys High School
10.2016 - 09.2025
Fund Raising & Food Distribution
Inspire Church
09.2009 - 08.2010
Crew Member
McDonalds Casula
04.2007 - 07.2009
Hair Technician
Advanced Hair Studio
02.1990 - 01.2006