Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Leanne Lewis

Hebersham,NSW

Summary

I am a 51 year mother of 7. I am an Aboriginal descendent. I have lived in the MT Druitt area 51 years. I have completed a couple Tafe courses and worked since the age of 15. I still have two children living at home aged 13 and 14. I have applied for your position as this would be closer to home. This position will give me a new career with new skills.

Overview

9
9
years of professional experience

Work History

Bus Operator

Busways
04.2019 - Current
  • Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
  • Maintained full understanding of local roads and traffic patterns.
  • Followed all relevant schedules for routes and arrivals.
  • Efficiently processed fare payments using various methods such as cash, cards, or mobile applications.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Provided information about area attractions and facility amenities.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
  • Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
  • Calculated and collected fares from passengers.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Assisted passengers with inquiries and requests during trips.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
  • Transported customers to and from Location.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Aided passengers with disabilities or special needs.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Inspected bus for any mechanical issues before departure.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Delivered services to customer locations within specific timeframes.

Commercial and Industrial Cleaner

Steve's Cleaning Services
01.2015 - 10.2017
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Contributed to environmental sustainability efforts through responsible disposal of hazardous waste materials.
  • Collaborated effectively with team members to complete large-scale cleaning projects within tight deadlines.
  • Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
  • Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Maintained floor cleaning and waxing equipment.

Education

Certificate III - Nursing AIN

Tafe
Kingswood, NSW
12.2018

Skills

  • Vehicle Inspection
  • Dispatch Communication
  • Accident Avoidance
  • Route Planning
  • Local traffic regulations

Additional Information

Referees:

Busways Ryde Depot

Assistant Operations Manager, Service Delivery.

Karyn Mctighe

02 9941 6818

karynmctighe@busways.com.au

(Current employer) 5 years


Steve's Cleaning Services Colyton

Manager

Shirleen French

0490885320

shirleenfrench@james-french.com

(February 2015 - October 2017) 2 years

Timeline

Bus Operator

Busways
04.2019 - Current

Commercial and Industrial Cleaner

Steve's Cleaning Services
01.2015 - 10.2017

Certificate III - Nursing AIN

Tafe

Similar Profiles

CREATE PROFILE
Leanne Lewis