Personable Health Coach with a number of years experience helping clients accomplish goals and create better habits through the delivery of a range of health and wellness education initiatives, lessons and programs
Overview
18
18
years of professional experience
Work History
Health Coach
Zoe Health
01.2021 - 12.2023
Conducted health assessments for accurate goal-setting and tailored coaching strategies.
Improved client health outcomes by developing personalised wellness plans.
Enhanced clients' understanding of nutrition and exercise, resulting in better overall health and wellbeing.
Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
Delivered one-on-one and group health coaching sessions
Worked within a dynamic team environment
Store Manager
Squirtz Kids Clothing
02.2017 - 06.2020
Increased store profitability by implementing cost-saving measures and efficient management strategies.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Organised special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Assisted with hiring, training and mentoring new staff members.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Receptionist
State Swim
05.2014 - 12.2016
Assisted customers with lesson bookings and enquiries.
Enhanced customer satisfaction by promptly providing accurate information.
Assisted with managing difficult situations and complaints.
Streamlined front desk operations by effectively managing phone calls, emails, and online enquiries.
Maintained a well-organised reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Swimming Instructor
State Swim
01.2012 - 06.2014
Children's swimming instructor for all age groups.
Enhanced swimmer performance by developing tailored lesson plans and incorporating training techniques.
Improved student confidence in water by providing individualised feedback and personalised instruction.
Increased class engagement with interactive activities and games focused on various swimming techniques.
Awarded children when reached requirements to progress to next level.
Waitress
Hahndorf Hill Winery
08.2010 - 01.2012
Provided customers with up to date information on wine and food menu.
Delivered wine tasting sessions with customers
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Housekeeper
Voyages Hotels And Resorts
06.2006 - 09.2009
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
Diploma - Integrative Nutrition Health Coach
Institute of Intergrative Nutrition
06.2020
Diploma - Counselling
Australian College of Applied Psychology
Adelaide
06.2017
Certificate IV - Community Services Work
Australian Institute of Social Relations
Adelaide
03.2014
No Degree - Austswim Teacher of Swimming And Water Safety.
Aust Swim
Adelaide
08.2007
Certificate III - Community Recreation (Instruct)
Swim Ed
Adelaide
2004
Skills
Developing Educational Materials
Collaborative Teamwork
Nutritional Knowledge
Individual and Group Coaching
Health Education
Stress Management Strategies
Holistic Wellness Approach
Timeline
Health Coach
Zoe Health
01.2021 - 12.2023
Store Manager
Squirtz Kids Clothing
02.2017 - 06.2020
Receptionist
State Swim
05.2014 - 12.2016
Swimming Instructor
State Swim
01.2012 - 06.2014
Waitress
Hahndorf Hill Winery
08.2010 - 01.2012
Housekeeper
Voyages Hotels And Resorts
06.2006 - 09.2009
Diploma - Integrative Nutrition Health Coach
Institute of Intergrative Nutrition
Diploma - Counselling
Australian College of Applied Psychology
Certificate IV - Community Services Work
Australian Institute of Social Relations
No Degree - Austswim Teacher of Swimming And Water Safety.