Leanne McIntyre
Taralga,NSW
Summary
Dedicated cleaner with exceptional attention to detail and effective time management skills. Proven experience in maintaining safe environments while delivering outstanding customer service. Skilled in training team members to adhere to high cleaning standards and protocols. Dedicated cleaner with a strong focus on maintaining high cleanliness standards and delivering exceptional customer service. Proven ability in team collaboration and effective communication. Dedicated professional with extensive experience in cleaning and food service. Known for strong communication and time management skills, effectively maintaining cleanliness and compliance with health and safety standards. Prepared to contribute to a safe and tidy environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cleaner
Uniting ACT/NSW
Taralga, NSW
03.2018 - Current
- Maintained cleanliness in communal areas.
- Disinfected high-touch surfaces to ensure a safe environment for clients and staff.
- Operated cleaning equipment efficiently to uphold facility standards.
- Executed safety protocols while handling cleaning chemicals and equipment.
- Assisted team members in training on effective cleaning techniques and procedures.
- Reported maintenance issues promptly to ensure timely resolutions.
- Collaborated with staff to schedule cleaning activities around operational needs.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal area
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Inspected rooms for cleanliness prior to guest arrival.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Provided assistance with laundry services.
- Used steam equipment to periodically clean upholstery and carpeting.
- Kept business entrances clean, tidy and professional in appearance.
- Completed deep-cleaning floor buffing
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Cook
Uniting ACT/NSW
Taralga, NSW
04.2017 - 03.2018
- Prepared nutritious meals following dietary guidelines for diverse client needs.
- Maintained cleanliness and organization of kitchen areas and food storage.
- Operated kitchen equipment safely and effectively in daily food preparation.
- Trained new staff on cooking techniques and kitchen safety protocols to enhance team competency.
- Ensured compliance with health regulations for food safety standards.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Prepared vegetables and fruits by chopping and dicing to facilitate quick service during busy periods.
- Used standardized recipes and other instructions to prepare food.
- Managed portion control using correct utensils during preparation and plating.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Sanitized workstation at end of shift to minimize risk of salmonella and other foodborne illnesses.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Monitored temperatures of prepared food and cold-storage areas.
- Coordinated with wait staff for timely meal delivery, improving overall dining experience.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Resolved customer complaints about food quality or service, fostering customer satisfaction.
Hospital Assistant Grade 2
Carrington Centennial Care
Camden
11.2000 - 09.2016
- Prepared and delivered meals for residents, staff, and functions to ensure quality dining experiences
- Meals on Wheels
- Ordered, received, and rotated stock to maintain inventory levels and freshness
- Training new Staff in all aspects of Hotel Services Department
- Cleaning, Kitchen, Bedrooms, Bathrooms, Offices, Common Areas
- Fridge Temperature Control & Documentation
- Assisting Chef
- Hot Hose, Scrub & Squeegee Floors
- Cook light meals
- Managed cash transactions during service to ensure accurate financial handling
- Laundry, wash, dry, fold, sort, deliver
Education
Certificate 111-Hospitality(Commercial Cookery)
TAFE
Campbelltown, NSW04-2014
Certificate 111 Hospitality (operations)
TAFE
Bankstown, NSW08-2009
Statement of Attainment (Office Computer Skills)
TAFE
NSW07-2006
Certificate 11 Career Education For Women
TAFE
NSW12-1998
Certificate 11 Secretarial Studies
TAFE
Campbelltown, NSW12-1981
Year 10 Certificate
Camden High School
Camden, NSW12-1980
Skills
- Attention to detail
- Time management
- Customer service
- Team collaboration
- Schedule flexibility
- Problem solving
- Confidentiality awareness
- Communication skills
Accomplishments
- Excellence Award Commendation- for Quality Service to Residents and Team Spirit 2008
- Excellence Award Commendation- for Excellent Customer Service 2005
Certification
- Current National Criminal History Check
- Current NDISWC Clearance
Timeline
Cleaner
Uniting ACT/NSW
03.2018 - Current
Cook
Uniting ACT/NSW
04.2017 - 03.2018
Hospital Assistant Grade 2
Carrington Centennial Care
11.2000 - 09.2016
Certificate 111-Hospitality(Commercial Cookery)
TAFE
Certificate 111 Hospitality (operations)
TAFE
Statement of Attainment (Office Computer Skills)
TAFE
Certificate 11 Career Education For Women
TAFE
Certificate 11 Secretarial Studies
TAFE
Year 10 Certificate
Camden High School