I am dedicated Customer Service Specialist providing skills to prioritise and multi-task in a fast-paced working environment. I successfully work as part of a team to reach personal and business goals. I am known for successfully handling escalated customer support issues.
My experience in debt management demonstrates my ability to handle sensitive situations and negotiate solutions that are beneficial to both parties. My background as a Personal and Executive Assistant shows my organisational skills and attention to detail, making me a well-rounded candidate for roles that require both customer interaction and administrative support.
My active listening and negotiation skills have directly contributed to resolving complex customer issues, and my approach of empathy has led to positive outcomes and maintained customer satisfaction.
I bring a sense of humor and positivity to my team and customer interactions which are great assets, fostering a positive team culture and enhancing team morale.