- Love love love my two Dachshunds - Audrey & Olive
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
- Wine Tasting
- I like trying new recipes and food trends
- Bread Making
Leanne Pedley
Sorrento,VIC
Summary
Agile and self-motivated Executive Assistant who is passionate about providing high-level executive support. 10+ years of professional experience in Business Management contributes to a unique and highly coveted set of skills, resulting in a well-rounded and accomplished Executive Assistant. Ability to effortlessly multitask, including complex diary, email, and meetings management, while maintaining a professional, energetic, and approachable domineer. Recent, practical experience supporting the Executive Director, Housing Policy, Homes Victoria. Previously supporting Solar Victoria’s Solar for Business, Home Heating & Cooling Upgrades new programs, as well as two Senior Executives in a former EA role has been invaluable. An innate ability to form strong relationships across Divisions, building trust with staff and management, properly deal with sensitive inquiries, adapt to any environment and always prepared to learn new skills. Most importantly, demonstrating the ability to remain highly driven and passionate, a vital skill, particularly whilst this year’s challenges have resulted in working remotely for an extended time and likely, into the future. Achievements in commercial Sales and Account Management for Trenton International include the application of a range of business development strategies incorporating and identifying new business opportunities, managing existing accounts and forward planning.
Experienced with coordinating project phases and milestones. Utilizes strategic planning and resource management to ensure project success. Knowledge of effective risk mitigation and stakeholder engagement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Officer
Homes Victoria
Melbourne
01.2023 - Current
- Provides essential operational backbone that enables the management team to focus on delivering the unit's core strategic and policy priorities.
- Managed approximately 20 briefs per month from the unit and in addition supported the branch with Brief Connect.
- The role ensures business continuity, efficiency, and accuracy in a high-pressure, time-sensitive environment that requires both discretion and agility.
- Anticipates operational needs, coordinates recruitment and onboarding, manages procurement and finance processes, oversees recordkeeping and approvals, and maintains important systems such as Brief Connect and SharePoint.
- Streamline communication and coordination between the Director and their teams seamlessly and effectively.
- Provide support with diary management, complex emails, inbox coordination and filing, compilation of meeting papers and approvals using One Note and MS Planner.
- Developed and maintained project documentation, ensuring compliance with organizational standards.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Monitored progress against established metrics continually adjusting strategies as needed to achieve desired results successfully.
Executive Assistant
Homes Victoria
03.2022 - 01.2023
- Provide a wide range of Executive Assistant support functions to the Executive Director, including diary management, complex email and calendar coordination, and compilation of meeting papers.
- Managed approximately 30 incoming calls, emails and enquiries per day from collegues and stakeholders.
- Maintain information and records using departmental administrative and business support systems following procedures for electronic filing, tracking, and actioning of correspondence and other business functions.
- Coordinating internal and external support for stakeholder meetings, I have proven experience dealing with senior executives.
- Meeting coordination, secretariat services, coordinating papers, organising venues, catering, agendas, minute taking and travel and accommodation arrangements.
- Execute discretion, tact, and diplomacy in dealing with sensitive and confidential matters.
- Working closely on a range of discrete, and often confidential, project tasks as part of a small dynamic team that works collaboratively to ensure all products and materials are delivered in a timely and professional manner.
- The ability to deliver in a high-pressure environment with integrity and resilience and a proven ability to build trust through consistent actions, values, and communication.
- To practice cultural safety by creating environments, relationships, and systems free from racism and discrimination so that people can feel safe, valued, and able to participate.
Business and Governance Officer
Department of Environment, Land, Water and Planning
08.2021 - 12.2021
- Provide high-level administrative support and secretariat tasks for the Department’s most senior decision-making bodies such as the DELWP Executive Board, including support with the management of papers in SharePoint.
- Assist with secretariat functions including minute-taking, as required.
- Monitor the Secretariat mailbox, respond to and resolve stakeholder queries in a timely and professional manner.
- Seek and provide information relating to a range of board-related matters, including the development and distribution of communication related to Executive Board and Stewardship Committee meetings and activities.
- Liaise with Secretariats to DELWP’s Stewardship Committees to support governance arrangements.
- Work effectively across the Office as part of a high performing team which supports the Secretary’s key priorities.
- The ability to deliver in a high-pressure environment with integrity and resilience and a proven ability to build trust through consistent actions, values, and communication.
Business Support Officer
Solar Victoria - Department of Environment, Land, Water and Planning
02.2021 - 08.2021
- Business support to the Director of Program Development, providing administration and Secretariat support to the policy and program delivery of two new Solar Victoria initiatives (Heating and Cooling Upgrades and Solar for Small Business).
- Assisting the wider Program Development and Implementation team with day-to-day processes and business administration support.
- Attending daily business meetings to help better understand and support the demanding deadlines necessary to meet for the program’s launch dates.
- Responsible for driving the establishment of important corporate processes for the new team in line with DELWP departmental standards, and support staff engagement roles and internal communication.
- Responsible for preparation of all meetings held by the division, this includes meeting invites, agenda items, follow-up of supporting documentation and minutes.
- Creation of electronic filing system and overseeing the management of correct use.
- I offer a sound knowledge of government, operating contemporary office systems and experience in providing administrative support in a dynamic and time sensitive environment.
- I successfully interact with people at all levels across Solar Victoria, and demonstrate a high level of initiative, sound judgement and interpersonal/communication skills to liaise across the business.
Executive Assistant
Solar Victoria - Department of Environment, Land, Water and Planning
10.2019 - 01.2021
- Executive Assistant to the Director of Risk Assurance and Standards and Director of Policy and Sector Development.
- Maintain professional relationships with internal and external stakeholders across two fast-moving and sometimes challenging divisions.
- Provide secretariat support for meetings, with agendas and minutes, Corporate Governance, preparing packs for reoccurring meetings, strong diary management, email on a broad range of confidential and sensitive enquiries ensuring appropriate follow up to two busy Senior Executives.
- Primary point of liaison with senior stakeholders within the public sector and industry on essential matters associated with Solar Victoria's activities.
- Execute discretion, tact, and diplomacy in dealing with sensitive and confidential matters.
- Provide supporting documentation for problem resolution for invoices, created purchase orders and payments to suppliers.
- Provide training and mentoring, developed strong working relationships with team members, upper management, and partner organisations.
- Negotiate best price for room hire and conference packages for events, working within a budget.
- Working collaboratively with the Leadership Team and their Managers with a high level of autonomy.
- Assist two Divisions in the uptake and delivery of divisional objectives and corporate initiatives.
- Build on existing processes to enhance the accuracy, timelines, and presentation of the Directors’ work. I was maintaining Electronic Document and Record Management Systems. Demonstrating leadership, I took charge of our Solar Victoria ECM sites, changing the format and updating the site view, making our system work for our needs.
Office Manager
No to Violence
08.2019 - 09.2019
- Responsible for ensuring the efficient and effective operation of NTV’s office premises, currently comprising one CBD Head Office, and state subbranches in Tasmania, NSW.
- Performed day-to-day office administration, including managing staff (Receptionist/Administrative Assistant and the Accounts & Administration Officer); ensuring the quality-of-service delivery and backup of all administrative services.
- My position also played a leading role in supporting the continuous development of NTV’s administrative practices and processes as part of the ongoing review and development of service delivery standards.
- Information management and record-keeping practices and procedures.
- Knowledge-sharing and professional development activities.
- Participated in a leadership capacity for the rollout of a new IT company, transitioning from a team of 15 office staff to nearly 50, providing ongoing IT support for the increasing needs of the staff.
Mediation Assistant
Victorian Small Business Commission, Department of Jobs, Precincts and Regions
05.2019 - 06.2019
- Performed day-to-day office administration. Included but was not limited to answering upwards of 30+ phone calls daily. I ensured all calls were directed to the appropriate person, in their absence, taking down accurate messages in a professional and informative manner.
- Aside from performing office administration tasks, I most importantly liaised with a portfolio of clients and legal representatives to organise dates for mediation disputes.
- Worked on approximately 40 files weekly, preparing files before mediation; relevant information was provided to the legal representation before mediation.
- I demonstrated acute attention to detail. A vital role was dealing with highly confidential legal matters, time management imperative.
- Facilitating Agreements, ensuring appropriate documentation was completed and distributed between legal representatives.
- Processing payments and preparing mediation rooms, providing a smooth, seamless, and professional experience.
Sales Manager
Trenton International
11.2010 - 04.2019
- Meet company revenue targets through the activities of the sales team. I was required to provide sales reports to monitor and develop strategic growth, responsible for individual accounts up to $750,000 annually.
- Experience in project work, end to end with outstanding results, ensuring customer satisfaction.
- I provided weekly reports intended for higher management. The reports were generated using Excel. Including data on current projects and feedback on new product releases.
- As Victorian Sales Manager, I recruited additional staff as the company grew with the introduction of multiple new lines to the Trenton range. I facilitated the complete process from forming the position description, interviewing, through to drafting the employment contract. Additionally, I also trained staff members to ensure that they felt confident with the vast product range.
- As a manager, I worked with large profile customers, customer complaints, analyze budgets, and determined ways to streamline and improve the sales process.
Education
High School Diploma -
Nambour High School
Nambour, QLD12-1981
Skills
- Leadership and Project Management Experienced in engagement with stakeholders at all levels General administrative and briefing duties that align with Government policies and procedures
- Strategic partner - Trusted confidant - Professional problem solver
- Works autonomously - project management skills
- Work well with others - able to get best out of teams - People/relationship management
- Business Operations Well established business insight
- Dogged Resourcefulness - making the impossible possible
- Change management - Implemented seamless transition to remote working
- Adaptable skills – Shift quickly from supporting too strategic
- Maintains demanding project deadlines
- Maintains high levels of productivity
- Emotional Intelligence – Ability to be able to read people’s emotional cues and body language
- Strategic Multi-Tasking – Prioritise focus-intensive tasks with ease
- Successfully knowing all the best-kept secrets - handy tools, training programs, services, links, and contacts
- Calm under pressure – ability to function under the high-pressure situations - calm under the pressure of a difficult task with a tight deadline
- SharePoint
- Salesforce Marketing Cloud Equifax Corporate Scorecard
- Company and Director searches for Trim - Content Manager
- MIBS-Lotus Notes BMS Financials
- Oracle Finance Applications
- Corporate Travel Management (CTM)
- Cabcharge
- Document coordination
- Work Planning and Prioritization
- Phone and email etiquette
- Problem-solving
- Problem-solving abilities
- Multitasking
- Teamwork and collaboration
- Organizational skills
- Interpersonal skills
Websites
Certification
- Introductory – Part 1 Course 101 Training Custodian and Champion training - Part 1 & Part 2 Agents Representative Course
- TAFE Certificate 111, Small Business Management Team Building & Service Standards Certificate of Retail Retail Management –
Interests
Timeline
Project Officer
Homes Victoria
01.2023 - Current
Executive Assistant
Homes Victoria
03.2022 - 01.2023
Business and Governance Officer
Department of Environment, Land, Water and Planning
08.2021 - 12.2021
Business Support Officer
Solar Victoria - Department of Environment, Land, Water and Planning
02.2021 - 08.2021
Executive Assistant
Solar Victoria - Department of Environment, Land, Water and Planning
10.2019 - 01.2021
Office Manager
No to Violence
08.2019 - 09.2019
Mediation Assistant
Victorian Small Business Commission, Department of Jobs, Precincts and Regions
05.2019 - 06.2019
Sales Manager
Trenton International
11.2010 - 04.2019
High School Diploma -
Nambour High School