Leanne Scanlon
Lara,Victoria
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Store Manager
Angurugu Community Store
Groote Eylandt, Northern Territory
12.2022 - 01.2025
- Responsible for all aspects of the daily operations in a busy general store in remote Indigenous community
- Executed customer-facing responsibilities with friendly service.
- Handled administrative responsibilities in financial operations and inventory management.
- Sales reporting, cash balancing and staff management
- Developed strategies to maximize sales and profitability.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work rosters for store personnel.
- Recruited, trained and supervised new employees.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Distribution Coordinator
Colac Herald Newspaper
Colac
06.2021 - 07.2022
- Responsible for the coordination and distribution of newspapers across a sales network in southwest Victoria
- My client base included: newsagents, advertisers, printers, and freight companies
- Customer facing sales role promoting newspaper advertising options to local businesses
Marketing & Sales Administration
Richardson Real Estate
Colac
11.2017 - 05.2021
- Handled administrative tasks for dynamic sales and property management teams.
- Handled reception tasks in a client-facing position.
- Addressed inbound property inquiries promptly.
- Welcomed prospective buyers during open home inspections.
- Implemented a marketing strategy for home sales.
Store Manager
Outback Stores Northern Territory
Tiwi Island & East Arnhem Land
01.2011 - 01.2016
- Based in remote Indigenous communities, my role was to manage the day-to-day operations of a retail store on behalf of the Indigenous corporation store owners
Corporate Sales and Sponsorship Coordinator
Geelong Football Club
Geelong
12.2006 - 12.2010
- Coordinate match day activities at all home games
- Accept corporate bookings for match day hospitality and club events
- Prepare marketing material to promote sponsorship opportunities, corporate hospitality, and coterie membership
Education
Business Diploma -
Open University
NSW05-2018
Skills
- Sales reporting
- Inventory management
- Customer service
- Employee training
- Store displays
- MS office proficient
- POS systems
- Cash handling
- Outstanding communication skills
- Store opening and closing procedures
- Store operations
- Multitasking and organization
- Order management
- Goals and performance
Certification
- Responsible Service of Alcohol
- Working with Children Accreditation
- National Police Check
- Victorian Drivers License
References
References available upon request.
Timeline
Store Manager
Angurugu Community Store
12.2022 - 01.2025
Distribution Coordinator
Colac Herald Newspaper
06.2021 - 07.2022
Marketing & Sales Administration
Richardson Real Estate
11.2017 - 05.2021
Store Manager
Outback Stores Northern Territory
01.2011 - 01.2016
Corporate Sales and Sponsorship Coordinator
Geelong Football Club
12.2006 - 12.2010
Business Diploma -
Open University
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