Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Hobbies and Interests
Timeline
Generic

Leanne Sheather

Gungahlin,ACT

Summary

Trustworthy and dedicated hospitality worker with experience in customer service and cash handling. Proficient in accurately processing orders and efficiently serving customers. Approachable and attentive when assisting customers with requests and accommodating special needs. Proficient at maintaining a clean and welcoming environment and managing multiple tasks during peak periods. Committed to delivering an exceptional dining experience and cultivating positive customer relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier, Front of House and Customer Service

Café Injoy
03.2023 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed customer orders and payments efficiently, maintaining accurate cash handling and register operations.
  • Trained and supervised new employees, ensuring they understood company policies and service standards.

Hospitality • Food Preperation

Le Bon Mélange Patisserie
09.2022 - 01.2024
  • Work as a chef at Le Bon Mélange Patisserie where I assist in the creation of pastries, desserts, and cakes to sell in the shopfront
  • I have learnt many new techniques and gained an understanding of unfamiliar machinery.

Cashier, Production and Customer Service

McDonald’s
07.2022 - 07.2023

· Processed customer orders at the counter and drive-thru, ensuring accurate and efficient transactions and resolving any complaints.

· Prepared food items according to company standards, maintaining quality and speed during high-volume periods.

Hospitality Work Experience • Waitress and Front of House

Da Nunzio’s
10.2021 - 12.2021
  • Completed 12 hours of work experience at Da Nunzio’s Restaurant in Gungahlin, where I would take orders, serve customers, set and clear, and take payments at the till.

Education

St John Paul II College
Nicholls, ACT
11.2024

Palmerston District Primary School
Palmerston, ACT
12.2019

Skills

  • Analytical thinker
  • Good communication
  • Motivation and initiative
  • Reliability and Adaptability

Accomplishments

2015 • 2018 • 2022 • 2024 • Earned Peak Scouting Award for Joey, Cub Scout, and Venturer Section. I have learnt effective communication, the organisation of large events, coordination with various teams, and leadership in challenging activities. These experiences have honed my ability to manage complex tasks, work collaboratively, and lead with confidence and resilience.


2023 • Skipped from year 9 to 11 due to academic success

Skipped Year 10 due to exceptional academic performance, demonstrating advanced proficiency and dedication to studies.


Certification

  • Stage 1: Barista Training, Bean Culture Coffee Roasters, 07/08/21, Training included espresso machine operation and cleaning, grinder tuning, coffee extraction, and milk texturing.
  • Certified First Aid Course, St John’s First Aid, 01/10/22, Attainment of accredited units – HLTAID009, HLTAID010, HLTAID011 – during 9-hour course.

References

  • Simon Eccles, Owner of Café Injoy, 0404012563
  • Jay Reid, Scout Leader, 0419 690 502

Hobbies and Interests

  • Baking & Cooking
  • Scouting
  • Running
  • Rock climbing

Timeline

Cashier, Front of House and Customer Service

Café Injoy
03.2023 - 07.2024

Hospitality • Food Preperation

Le Bon Mélange Patisserie
09.2022 - 01.2024

Cashier, Production and Customer Service

McDonald’s
07.2022 - 07.2023

Hospitality Work Experience • Waitress and Front of House

Da Nunzio’s
10.2021 - 12.2021

St John Paul II College

Palmerston District Primary School
Leanne Sheather