Leanne Sinclair
Wooroloo,W.A
Summary
Hardworking and passionate , with strong organizational skills Ready to help as part of the team to achieving company objectives and goals. Excellent customer service skills, with attention to detail, an excellent understanding of stock control. Enjoys learning new skills
Overview
21
21
years of professional experience
Work History
Customer Service Representative
BP The Lakes
11.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
Meat Packer
Linley Valley Pork
03.2022 - 11.2022
- Punctual and enthusiastic with all tasks
- Motivated and friendly team player
- Can do attitude
Console Operator
Puma El Caballo Roadhouse
03.2018 - 03.2022
- Focused on building strong customer service.
- Motivated team player
- replenished stock insuring stock rotation
- Punctual and enthusiastic with all tasks
Shop Assistant
Coles Mundaring
06.2016 - 11.2017
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock ,using an inventory recording system. Stock take to insure correct records for auto stocker.
- Punctual, enthusiastic and professionally focused with all tasks
Bakery Manager, Deli Team Member
Woolworths Supermarket
01.2004 - 08.2016
- Maintained and controlled inventory of baked goods.
- Established performance goals to exceed targets.
- Offered product samples to customers, generating additional sales through taste-testing.
- Maintained cleanliness and hygiene in deli and bakery premises.
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Arranged bakery and deli displays to showcase goods, to drive product sales.
- Managed all baking operations professionally and handled all problems confidently.
Education
High School Diploma -
Forrestfield Senior High School
Forrestfield, WASkills
- Customer Service
- Inventory Control Processes
- Active Listening
- Service Standard Compliance
- Quality Control
- Retail Sales Customer Service
- Report Preparation
- Customer Support
Timeline
Customer Service Representative
BP The Lakes
11.2022 - Current
Meat Packer
Linley Valley Pork
03.2022 - 11.2022
Console Operator
Puma El Caballo Roadhouse
03.2018 - 03.2022
Shop Assistant
Coles Mundaring
06.2016 - 11.2017
Bakery Manager, Deli Team Member
Woolworths Supermarket
01.2004 - 08.2016
High School Diploma -
Forrestfield Senior High School
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