Leanne Sinclair

• Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
• Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
• Opening & Closing Duties
• Enhanced client relationships through excellent customer service and effective communication skills.

Performed a variety of beauty treatments, including facials, massages, waxing, Manicures & Pedicures for optimal client results.

• Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
• Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
• Banking
• Stocktakes
• Participated in ongoing training and education opportunities to stay current on industry trends and techniques.

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
• Handled complaints and questions, and re-directed calls to other team members.
• Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
• Writing and record keeping of cheques

• Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
• Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
• Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
• Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
• Collation of incoming & outgoing courier deliveries both Interstate & Overseas
• Prepare documents for formal presentation to clients and Partners of the Law Firm