Leanne Turco

• Managed purchase orders from initiation to delivery, ensuring accurate documentation and timely fulfillment of requests.
• Conducted periodic audits of procurement processes to ensure compliance with regulatory requirements and company policies.
• Improved visibility of procurement data through effective use of software tools, enabling informed decision-making across the organization.
• Developed strong relationships with key suppliers for improved communication and collaboration on procurement projects.
• Provide advice and assistance across all aspects of operational purchasing. Responding to queries: creation and maintenance of agreement, catalogues, requisitions and purchase orders with the departments cloud based financial applications
• integrations of agreements between systems; amendments to purchase orders and management of content security and data access rules
• Streamlined purchasing processes by implementing an efficient procurement system, reducing order lead times and minimizing errors.
• Wrote standard operating procedures for department.
• Provide process and systems advice and assist with issue resolution.

• Providing advice to DELWP employees relating to hiring of agency staff.
• Creating Job Postings and Work Orders in Fieldglass.
• Reviewing, editing and approving Job Postings and Work Orders in Fieldglass
• Answering emails and phone calls in relation to Fieldglass.
• Showing stakeholders how to create a job posting, work order, work order extension
• Communicating with suppliers to manage Fieldglass approvals
• Creating position number spreadsheets and CWD Forms to ensure all staff have log ins.

• Strengthened internal controls related to the accounts receivable process by reviewing and updating departmental policies and procedures.
• Ensuring end of month tasks are done in a timely manner.
• Mentored and trained new team members to ensure consistent performance across the accounts receivable department. Supervised a team of 3 People
• Managed a high volume of customer inquiries, fostering positive relationships and maintaining clear communication channels for prompt issue resolution.
• Completing sub-reconciliations for end of month.
• Processing of all cheques into the department (Oracle), processing of Workcover, Vic Map payments and credit memos into BMS.
• Processing of all Wildlife and Game Licence payments.
• Established effective payment plans for customers experiencing financial difficulties, balancing empathy with adherence to company policies.
• Followed up overdue payments and payment plans from clients to establish good cash flow.
• Utilized Microsoft Excel and Oracle software to manage invoices and payments.

• Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
• Ensuring End of Month tasks are done in a timely manner
• Expedited payment collection with timely submission of invoices and proactive communication with clients.
• Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
• Processing of all Wildlife and Game Licence payments, Fishing Licences
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Optimized organizational systems for payment collections, AR deposits, and recordkeeping.

• Managed payment of accounts through Oracle
• Managed Stationery/Office supplies accounts
• Managed Mobile Phone/Ipad requirements including sourcing equipment, payment of accounts
• Manage Fox/Wild Dog Payment Scheme,
• Distribute and reconcile Petty Cash
• Ensured compliance with organizational policies, legal requirements, and industry standards in all procurement activities.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Paid attention to detail while completing assignments.
• Registry of Births, Deaths and Marriages-

Processing EFTPOS transactions, Data entry, Checking and collating certificates.

• Air Ambulance- processing (data entry of incidents
• Dept of Primary Industries (which later became DELWP, DEECA - Administrative Assistant – duties including Payments of accounts (Oracle), maintaining filing system, distribution of mail, ordering of stationery/office supplies, Organising Meetings and Catering
• Worked in EA/Office Manager position including booking meetings, organising travel arrangements, meet and greet, diary management
• · Dept of Justice, Dept of Human Services, Dept of Industry, Innovation and Regional Development, Office of Public Advocate. Various roles including general administrative duties, replying to emails using Lotus Notes and Microsoft Outlook, Reception duties,
• Dept of Primary Industries - Conferencing Assistant. Meet and Greet people, booking conferences, Ordering catering supplies, Setting up and clearing up catering, Setting up meeting rooms, Maintaining meeting rooms, Organising IT requirements, Answering phones, booking taxis, Confirming bookings through Lotus Notes, Relief on switchboard when required, General Customer Service.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Relief Executive Assistant
• Organising Catering and Conferences
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.