Leanne Vassallo Pelligana
2 Duchess Court, Hillside,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Swimming Instructor / Centre Manager
Flippers Swimming Centre
Sydenham, VIC
03.1996 - Current
- Instructed swim classes for all age groups at Flippers Swimming Centre.
- Developed personalized lesson plans to meet individual swimmer needs.
- Ensured safety protocols were followed during all swimming activities.
- Monitored swimmer progress and provided constructive feedback regularly.
- Coordinated group activities to promote teamwork and social skills in swimmers.
- Trained junior instructors on effective teaching methods and safety practices.
- Organized swim events and competitions to engage community involvement.
- Maintained pool facilities and equipment to ensure a safe environment for learners.
- Provided swimming instruction to individuals and groups of all ages.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Encouraged students to build confidence in and out of water by making swimming fun.
- Ensured that swimmers followed pool rules and regulations at all times.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Recommended appropriate level classes to swimmers based on needs and preferences.
- Updated records of attendance, skill levels achieved and other relevant information for each student.
- Monitored activities in swimming areas to prevent accidents and provide assistance to swimmers.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Assessed swimming skill levels for each student and placed accordingly depending on results.
- Created strategies to help meet needs of mentally and physically challenged swimmers.
- Handled student situations using logic and mediation skills.
- Resolved conflicts between swimmers while maintaining a professional demeanor.
- Recognized danger and reacted calmly to mitigate risk.
- Provided first aid when necessary due to minor injuries sustained during lessons.
- Coordinated swim team practices, focusing on enhancing performance and competitive skills.
- Managed scheduling of swim lessons and pool usage to maximize efficiency and accommodate diverse needs.
- Assessed student progress and provided feedback to improve technique and confidence in the water.
- Provided assistance to students with special needs, adapting teaching methods to meet individual requirements.
- Assisted in the organization and execution of swim meets and other aquatic events.
- Observed participants during classes, watching for issues and incorrect techniques.
- Built and established lasting relationships using encouragement and personal support.
- Recommended modifications of exercises to help participants avoid injuries.
- Set up equipment and weights for use by class participants.
- Invited individuals of all ages and fitness levels to participate in classes.
- Oversaw daily operations of the swimming center to ensure smooth functionality.
- Managed staff schedules and trained personnel on safety protocols and procedures.
- Maintained the facility's equipment and ensured compliance with health regulations.
- Handled customer inquiries and resolved issues to improve satisfaction levels.
- Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
- Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
- Ensured compliance with company policies and procedures as well as local regulations regarding safety, health, security and labor laws.
- Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
- Evaluated job performances of team members regularly through feedback sessions.
- Provided guidance to team members on how to handle difficult customer situations while maintaining excellent customer service levels.
- Resolved conflicts between customers and staff members in a professional manner.
- Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
- Trained new employees on company policies, procedures, and job responsibilities.
Election Staff
Australian Electoral Commission
Moonee Ponds, VIC
07.1994 - 06.2016
- Executed data entry tasks for enrolment and postal vote applications to enhance office efficiency.
- Performed general office work to support administrative functions and operations.
- Served as polling place official across various election levels, demonstrating adaptability.
- Held Officer in Charge (OIC) roles during elections, ensuring compliance with regulations.
- Managed voter registration and verification processes on election day effectively.
- Operated voting machines while assisting voters throughout the election.
- Monitored ballot security, promptly addressing any issues that arose.
- Trained new election workers on procedures and best practices for efficient operations.
Merchandiser
Cadbury Schweppes
Tullamarine, Vic
03.2002 - 10.2004
- Analyzed product displays to enhance visual merchandising and drive customer engagement.
- Collaborated with suppliers to ensure timely delivery of merchandise and promotional materials.
- Organized inventory management processes to maintain optimal stock levels and reduce waste.
- Trained team members on effective merchandising techniques and product knowledge.
- Implemented planograms to maximize product visibility and improve store layout efficiency.
- Developed promotional displays that aligned with seasonal campaigns and brand standards.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Communicated and coordinated planogram execution with store management.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Provided training and support for new staff members in regards to merchandising operations.
- Cleaned and organized display cases, shelves and aisles.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Built effective partner store relationships to improve customer satisfaction.
Education
White Card - Construction
Star Training And Assement
Victoria01-2024
Cert III in Aquatics
TAFE NSW
NSW01-2013
Cert IV in Training And Assessment
Kangan Institute
Melbourne, VIC01-2012
Cert I in General Education For Adults
Kangan Institute
Melbourne, VIC01-2012
Skills
- Swimming instruction
- Safety protocols
- Lesson planning
- Student assessment
- Equipment maintenance
- Customer service
- Team leadership
- Problem solving
- Conflict resolution
- Attention to detail
- Effective communication
- Time management
- Staff training
- Equipment management
- Water safety monitoring
- Feedback evaluation
- Pool safety
- Pool operations
- Equipment organization
- Swim stroke techniques
- First and CPR instruction
- Water rescue
- Personalized instruction
- Positive reinforcement techniques
- Private swim lessons
- Flexible schedule
- Continuous learning attitude
- Safety training
- Water safety
- Emergency procedures
- Relationship building
- Stroke techniques
- Swimming and water safety
- Patience and empathy
- Strong leadership
- Inclusive teaching methods
Certification
- Full Victorian driver's license with a clean history
- Working with children check
- White Card for Construction Industry.
Accomplishments
- Victorian Merchandiser of the Year 2013 (Cadbury Schweppes)
Affiliations
- School council member at Sydenham Hillside Primary School
- Committee member for several fundraising groups
References
References available upon request.
Timeline
Merchandiser
Cadbury Schweppes
03.2002 - 10.2004
Swimming Instructor / Centre Manager
Flippers Swimming Centre
03.1996 - Current
Election Staff
Australian Electoral Commission
07.1994 - 06.2016
White Card - Construction
Star Training And Assement
Cert III in Aquatics
TAFE NSW
Cert IV in Training And Assessment
Kangan Institute
Cert I in General Education For Adults
Kangan Institute
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