Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Leanne Viljoen

Claremont,Western Australia

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organising general office duties and collecting messages to facilitate office communication. Have a positive outlook with strong relationship-building abilities. Professional and industrious bringing exceptional administrative experience to an organisation. Well-versed in all aspects of administrative support.

Overview

24
24
years of professional experience

Work History

Sales Assistant and Interior Stylist

LUC. Design
11.2019 - 12.2022
  • Sales – Customer engagement, provided a professional & friendly service to all customers.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Visual Merchandising, created a visually appealing and welcoming space for customers.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Receptionist

FLEX Health Therapy
05.2018 - 10.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Managed appointments and calenders of therapists.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Educational Support Officer

St. Peter’s Woodlands Grammar School (R-7)
01.2013 - 12.2013
  • I was assigned to support the three Year 4 teachers with the teaching and learning programs for all students in this year level.
  • This included support within the classroom as well as outside of it.
  • It could be in the form of supervising small groups with a variety of tasks, including literacy and numeracy or supporting individual students based on their individual needs.
  • Supported the teachers and students in their class excursions, swimming lessons, swimming carnival and sports day.
  • I trained in the Rainbow Reading Program to assist groups of 4 children at a time to read, comprehend and recall what they have read.

Educational Support Officer

St. Barbara’s Parish School (R-7)
08.2010 - 12.2012
  • Supporting teachers with the teaching & learning programs in the school from R-7
  • QUICKSMART Numeracy and Literacy – an intervention program to provide one on one support to upper primary students who have been identified as needing assistance in these areas of learning.
  • Playgroup coordinator – a program for 0-5-year old children offered once a week where we provided the opportunity to engage children in a range of gross and fine motor activities in a fun and safe environment.
  • To further extend the children we taught the Jolly Phonics system, informally introducing children to the letters of the alphabet and the sounds that they make.
  • Assisting children with Special Needs, this included students who were on the Autism Spectrum as well as students who presented with behaviour difficulties due to language delays.
  • Library resource assistance – general library duties which include the borrowing and returning of books, searching for resources and cataloguing of new books.

Training Administrator

BHP Billiton
01.2010 - 06.2010
  • Data entry (GSAP)
  • Auditing
  • Filing.

Administrative Assistant to OD IT Department

BHP Billiton
04.2008 - 11.2008
  • Basic administrative functions to IT & Core Systems personnel.
  • Purchase requisitions (GSAP)
  • Service entries (GSAP).

Group Practice Coordinator / Client Liaison Officer

Platinum Health (Platmed Pty Ltd)
01.2002 - 02.2004
  • Supervisory administrative role
  • Coordinating administrative duties for medical services sites at three different Anglo Platinum Mines.
  • Intermediary between administrative staff and Doctors
  • Debtors control
  • Petty cash
  • General administration
  • Client Liaison
  • Liaising with members countrywide (telephonically/personally)
  • Liaising with Mine Unions
  • Member of medical committee – Anglo Platinum site
  • Corporate presentations for new employees.

Hospital Administrator

Platmed (Pty) Ltd trading as Forona Hospital
01.2000 - 12.2001
  • Supervisory position reporting directly to the group Financial Manager
  • Supervision of administrative personnel
  • HOD meetings – chairperson
  • Debtors Control
  • Budget Control
  • Period end Procedures (Day, month and Financial year ends)
  • Liaising with legal advisors - bad debts
  • Computer system administration.

Y2K Project Administrator - Medical Division

Platmed (Pty) Ltd trading as Forona Hospital
07.1998 - 12.1999
  • Represented the Business Unit Manager in all tasks and actions for the Y2K program.
  • Established a project team for the business unit.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Facilitated regular team meetings for effective communication, collaboration, and problem-solving efforts.
  • Developed & implemented a project plan.
  • Coordinated all actions and tasks for the business unit in the Y2K program.
  • Coordinated regular meetings with the project team.
  • Provided the Macro Program Office with regular Project Progress Reports.
  • Y2K Program methodology, processes, standards and procedures.
  • Liaised regularly with the Macro Office consultants and Sub Project managers.

Education

Diploma of Interior Design and Decoration -

CATC Design School
Brisbane, QLD
01.2017

B-Admin (Bachelor degree in Business Administration) - Business Administration

Potchefstroom University
South Africa
01.2000

Grade 12 -

Milner High School, Klerksdorp
South Africa
01.1990

Skills

  • Sales expertise
  • Problem-Solving
  • Customer Service
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Team Cooperation
  • Organisation skills
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Office Administration

References

  • Lucy Given, LUC. Design, Owner,
  • lucy@lucdesign.com.au, +61 412 977 146
  • Karrie Malan, Flex Health Therapy, Owner,
  • info@FLEXhealththerapy.com.au, +61 409 625 486
  • Grainne Devlin, Design & Co, Owner,
  • info@designandco.com.au, +61 409309036

Languages

English
Native or Bilingual
Afrikaans
Native or Bilingual

Timeline

Sales Assistant and Interior Stylist

LUC. Design
11.2019 - 12.2022

Receptionist

FLEX Health Therapy
05.2018 - 10.2019

Educational Support Officer

St. Peter’s Woodlands Grammar School (R-7)
01.2013 - 12.2013

Educational Support Officer

St. Barbara’s Parish School (R-7)
08.2010 - 12.2012

Training Administrator

BHP Billiton
01.2010 - 06.2010

Administrative Assistant to OD IT Department

BHP Billiton
04.2008 - 11.2008

Group Practice Coordinator / Client Liaison Officer

Platinum Health (Platmed Pty Ltd)
01.2002 - 02.2004

Hospital Administrator

Platmed (Pty) Ltd trading as Forona Hospital
01.2000 - 12.2001

Y2K Project Administrator - Medical Division

Platmed (Pty) Ltd trading as Forona Hospital
07.1998 - 12.1999

Diploma of Interior Design and Decoration -

CATC Design School

B-Admin (Bachelor degree in Business Administration) - Business Administration

Potchefstroom University

Grade 12 -

Milner High School, Klerksdorp

Similar Profiles

CREATE PROFILE
Leanne Viljoen