Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
23
23
years of professional experience
Work History
Criminal Supervisor and Depositions Clerk
Department of Justice and Attorney General
Holland Park, Brisbane, QLD
06.2001 - Current
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Process and Manage Court files
Update and Verify Court orders, Criminal and Domestic Family Violence Orders.
Manage Exhibits and Subpoena Registers.
Manage the process of the appeals register.
Update Warrant windows and outstanding monetary orders.
Process and manage court correspondence such as email request or online application for adjournments in a timely manner.
Systems thinking and strategic planning: Collaborate with internal and external stakeholders for more efficient workflow such as booking video links for court appearances or coordinating appearance time allocations.
Supervisory skills: Actively mentor staff across the registry.
Oversight of the criminal section and its staff.
Provide specialised advise or service in areas where I have experience ie. assist with Civil enquiries
Excellent use of digital literacy by effectively utilising tools such as Outlook, eDocs, Teams, Sharepoint and QWIC.
Empathy and human-centered service delivery: Demonstrate a high level of cultural awareness and respectful communication with colleagues, internal, and external stakeholders.
Self directed leadership: Committed to personal and team development through training and seeking constructive feedback.
Effective Communication: Customise communication approaches to settle new disputes or conflict respectfully and professionally with a variety of stakeholders.
Education
Certificate IV - Justice Studies
TAFE
Brisbane, QLD
07-2004
Skills
Training and mentoring
Processes and procedures
Process Monitoring and Improvement
Strategic Planning
Timeline
Criminal Supervisor and Depositions Clerk
Department of Justice and Attorney General
06.2001 - Current
Certificate IV - Justice Studies
TAFE
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