Summary
Overview
Work History
Education
Skills
Timeline
Affiliations
References
References
References
Hi, I’m

Leanne Wright

FTG,VIC

Summary

I am a warm, friendly, approachable person who understands the importance of inclusiveness, kindness, listening and respecting others at all times.

Through my many years of working in beauty therapy, retail, office administration and customer services I have gained a wealth of knowledge on how to engage professionally, confidently and openly with a diverse group of people .

All of these roles have been within a team environment where I have continued to be encouraging and supportive towards my team at all times. My team believes I am reliable, hard working, possess excellent multi tasking skills and have a strong attention to detail when it comes to all work situations.

I thoroughly enjoy working within all of these respective roles therefor I position in a customer service, administration, back of house role within the beauty industry would be optimal.

Overview

14
years of professional experience

Work History

Seed Heritage
The Glen Shopping Centre, VIC

Retail Assistant
10.2022 - Current

Job overview

  • Retail assistant in Women’s/Children Clothing store.
  • Provide customer service at the highest level- ensuring all customers receive a positive experience whilst in store.
  • Answering the phone to assist with any customer enquiries or complaints.
  • Ensure store is clean and presentable at all time (maintaining the Seed Heritage standards)
  • Process sales and refunds through computer program
  • End Of Day Report and Sales and balancing of till

Lysterfield Primary School
Lysterfield, VIC

Education Support
02.2023 - 10.2023

Job overview

  • Communicating with classroom teachers regarding suitable strategies and workload for students who require extra support.
  • Observing and supporting student to complete set tasks.
  • Assist with providing extra support for students with behavioural concerns.
  • Involved with both one on one and group interactions with students to complete literacy and numeracy tasks.
  • Daily yard duty supervision
  • Essential Assessment testing
  • Involved with students from all levels from Prep - Grade 6

Regency Park Primary School
Wantirna

Work Experience Position
08.2022 - 11.2022

Job overview

  • Completed 100 hours work placement with Regency Park Primary School in Wantirna.
  • Had strong involvement with Foundation classes along with some time in Grade 2 and Grade 5.
  • Experienced their Colour Run Day, Footy Day, Book Week among several other important days.
  • Assisted the teachers within the classroom environment to help students who needed extra support completing tasks.
  • Assisted on several occasions with setting up/preparing tasks. Helped with morning tea celebrations.
  • Had the opportunity to be hands on in the office on a few occasions.
  • Involved with both one on one and group interactions with students completing literacy and numeracy tasks.

Pretty Intense Beauty Retreat

Beauty Therapist
11.2020 - 06.2022

Job overview

  • Management of reception including answering phones, booking of client treatments
  • Shortcuts Software programs
  • Treatments performed include waxing, Brazilians, tinting, lash lifting, henna brows, tanning, Gel polish nails, pedicures & Facial treatments
  • Skincare range Organic Spa.

Serenity Face & Body

Salon Co-ordinator/Beauty Therapist
02.2014 - 06.2016

Job overview

  • Management of reception including answering phones, booking of client treatments
  • Resolution and management of customer complaints
  • Communicate with customers as well as suppliers on a daily basis
  • Use Excel, Word, Shortcuts Software programs.
  • Client administration (filing, data entry, maintaining of client records)
  • Schedule & co-ordinate team meetings (including creating agendas, taking minutes)
  • Stock control (ensuring timely stock replenishment to avoid out of stock situations)
  • Ensure ordered stock is receipted, unpacked and appropriately merchandised
  • Reconciliation of cash to ensure daily floats balance

Optique Line

Administration Assistant/Invoicing Clerk
01.2011 - 09.2012

Job overview

  • Reception (including answering phones & greeting visitors)
  • Provide administration support (including data entry, packing & dispatch of orders)
  • Use Software packages (Word, Excel) to create, edit and compose correspondence
  • Resolve administration issues and inquires concerning orders
  • Invoicing & Crediting stock for dispatch
  • Management of all filing related to outgoing customer orders.

Education

Triscott Educational Services

Certificate III in Education Support
01.2022

University Overview

Victoria University

Certificate IV in Beauty Therapy
01.2005

University Overview

Box Hill TAFE

Certificate II in Hospitality Operations & Responsible Serving of Alcohol
01.2003

University Overview

Templestowe College

Victorian Certificate of Education – completion of Year 12
01.2002

University Overview

Healthguard First Aid Training Services
Bayswater, VIC

University Overview

HLTAID011 Provide First Aid

Skills

  • Telephone Reception- In all my past employments I have dealt with positive and difficult phone conversations to clients, customers and the general public I have a strong ability to communicate on the phone whilst taking notes either on paper or computer
  • I can competently work with different types of software on a computer system including Word and Excel and have no problems learning new programs quickly and efficiently
  • Working within a team environment is one of my strongest skills I understand the importance of working respectively together and communicating clearly and promptly and privately when circumstance require privacy
  • In the coming weeks I will be attending a first aid course as I understand the importance of having this skill set when working in any school administration role
  • In the past 3 years I have had plenty of opportunity to get to know parents, teachers (kinder and school) and students I feel comfortable communicating with all groups and have built strong relationships with each group through volunteering in the classroom and as a committee member, assisting with kinder projects and school excursions
  • I have a caring, nurturing, trustworthy personality that would always be shining through to staff, students, parents and the wider school community

Timeline

Education Support
Lysterfield Primary School
02.2023 - 10.2023
Retail Assistant
Seed Heritage
10.2022 - Current
Work Experience Position
Regency Park Primary School
08.2022 - 11.2022
Beauty Therapist
Pretty Intense Beauty Retreat
11.2020 - 06.2022
Salon Co-ordinator/Beauty Therapist
Serenity Face & Body
02.2014 - 06.2016
Administration Assistant/Invoicing Clerk
Optique Line
01.2011 - 09.2012
Triscott Educational Services
Certificate III in Education Support
Victoria University
Certificate IV in Beauty Therapy
Box Hill TAFE
Certificate II in Hospitality Operations & Responsible Serving of Alcohol
Templestowe College
Victorian Certificate of Education – completion of Year 12
Healthguard First Aid Training Services

Affiliations

Affiliations
  • Classroom Helper
  • Kinder Committee
  • Playgroup Committee/President
  • Affiliation with Netball
  • Fernwood Fitness Club
  • Busy multi tasking Mum of 2 girls (7 and 4 years old)

References

References

Ann MacDonald, Education Support Worker, Regency Park Primary School, 0403 129 208 Robyn Jackson, Business Manager, Regency Park Primary School, 9801 3614 Abbey Sobrio, Beauty Therapist, Pretty Intense Beauty Retreat, 0423 613 731

References

References
References available upon request.

References

References
References available upon request.

Similar Profiles

CREATE PROFILE
Leanne Wright