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Results oriented Technical Support Engineer with a proven track record in enhancing seller support through process improvements and team leadership. Excelled in handling emails and chats, significantly improving case handling times. Skilled in data analytics tools like SQL, Python Pandas. Known for exceptional mentoring abilities and strong communication skills, consistently prioritized customer satisfaction and team performance.

A dedicated and results-driven professional with 20 months of experience at Amazon, specializing in customer service and seller support. Proven expertise in delivering exceptional virtual customer assistance and resolving complex seller issues, ensuring high client satisfaction. Adept at leveraging problem-solving skills, effective communication, and a customer-centric approach to excel in fast-paced environments. Seeking to apply my experience and skills to contribute to a dynamic team and drive business success in a private-sector role.

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks. Caring Early Childhood Educator with outstanding experience and enthusiasm for teaching students vital skills for development and future success. Successful in building strong teacher-student relationships using upbeat attitude, patience, and personable communication. Effective in working diligently to meet project deadlines on time. Adaptable in coordinating with peers on team projects as well as working independently to achieve goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Armani Exchange. Excelled in problem-solving and adaptable customer service, significantly boosting client retention. Skilled in stocking supplies and maintaining organized environments, coupled with strong communication abilities, ensuring peak operational efficiency and team collaboration. Seller Support Associate expert in customer service with ome plus years of confirmed performance in support environments. Identified for providing superior service to platform sellers. Demonstrated to help service team members exceed goals and increase seller satisfaction ratings.

Dynamic Seller Support Associate with proven expertise in CRM software and exceptional customer service skills. At AT&T Mobility, I enhanced support procedures and streamlined seller problem resolution, significantly improving customer satisfaction. Skilled in teamwork and collaboration, I excel in fast-paced environments, delivering detailed and efficient assistance to sellers.

Leapheng Sok

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Seller Support Associate

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Seller Support Associate

High School Diploma -

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