Leba Grace Temo
Edmondson Park,NSW
Summary
I have great communication and customer service skills. I take pride in the company I am working with and making sure to provide customer service to the best of my abilities. I work well independently and also in a team. I consider myself to be very obedient and listens well to instructions.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Customer Service Operator
Sell and Parker
- Partnered with other departments to facilitate seamless issue escalation when necessary.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Consistently met or exceeded performance metrics, contributing to overall team success.
- Contributed to a positive work environment by supporting co-workers in achieving shared goals.
Voice Picker
Big W
- Accurately picked orders using voice picking system, ensuring customer satisfaction and timely delivery of products.
- Exhibited excellent multitasking abilities by managing multiple orders simultaneously, ensuring timely and accurate order fulfillment.
- Contributed to a positive work environment by fostering strong relationships with team members and supporting colleagues when needed.
- Maintained a clean and organized work environment, promoting safety and efficiency in the warehouse.
Crew Member
McDonald’s
04.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Highest Overall Mark In English And Biology -
Adi Cakobau School
Suva, Fiji12.2022
Skills
- Call center experience
- Product knowledge
- Customer focus
- Complaint handling
- Merchandise upselling
- Customer service
- Customer communications
- Verbal and written communication
Certification
Certificate in Aviation Cabin Crew
Languages
English
Native or Bilingual
Fiji
Native or Bilingual
Timeline
Crew Member
McDonald’s
04.2023 - 01.2024
Customer Service Operator
Sell and Parker
Voice Picker
Big W
Highest Overall Mark In English And Biology -
Adi Cakobau School
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