Lee-Ann Gilliam
Paget,QLD
Summary
Dedicated with a strong work ethic and reliability, proven ability to manage household tasks efficiently while fostering a safe environment. Exceptional customer service skills demonstrated as a Post Office Clerk, ensuring operational excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
In-Home Nanny
Heli-Central
03.2024 - 06.2025
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
Post Office Clerk / Newsagent /Delivery Driver
Yelworc Pty Ltd
10.2016 - 12.2023
- Processed incoming and outgoing mail efficiently, ensuring timely delivery and accuracy.
- Maintained accurate records of transactions and inventory, supporting operational efficiency.
- Trained new clerks on procedures and best practices to improve team performance.
- Assisted customers with inquiries, providing exceptional service and resolving issues promptly.
- Oversaw daily operations, ensuring compliance with postal regulations and company policies.
- Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
- Reduced wait times for customers by consistently maintaining a well-organized work area.
Education
The Cathedral College
Rockhampton, QLDSkills
- Strong work ethic
- Reliability and punctuality
- Professionalism and discretion
Timeline
In-Home Nanny
Heli-Central
03.2024 - 06.2025
Post Office Clerk / Newsagent /Delivery Driver
Yelworc Pty Ltd
10.2016 - 12.2023
The Cathedral College
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