Lee-Ann Turner
Indooroopilly,QLD
Summary
Competent Accounts Receivable Specialist bringing 11years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Team Leader
GenesisCare
11.2011 - 09.2022
- Oversee the end-to-end billing process, ensuring accurate coding and timely submission of accounts to Health funds, Medicare/DVA, Work Cover and Third Party companies.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and rejections, working closely with Health Funds, Medicare/DVA, Work Cover and Third party to resolve discrepancies and expedite payment.
- Followed up overdue payments and payment plans from patients to establish good cash flow.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Responded to administration staff and patient inquiries regarding billing, payment plans and insurance coverage.
- Recorded deposits and reconciled daily bank statements.
- Submitted cash and cheque deposits and generated cash receipts for daily banking.
- Stay updated on Medicare/health fund fee schedules, billing regulations and compliance requirements.
- Collaborated with cross-functional teams to streamline billing processes, providing training to staff to ensure adherence to best practice and improve efficiency.
- Assisted in generation of monthly accounts receivable reports for management review.
- Assisted in the update of fee schedules within EMR.
- Assisted in application and maintenance of Health professionals provider numbers.
Education
Bachelor of Science - Psychology
University of Southern Queensland
Toowoomba, QLDBachelor of Business - Accounting
Queensland University of Technology
Brisbane, QLDSkills
- Experience managing end to end accounts receivable process
- Proficiency in medical billing software including Health Track
- Knowledge of Australian healthcare billing codes, Medicare and Private health insurance billing process and regulations
- Aging Reports Analysis and debtor management
- Strong analytical and problem-solving skills
- Strong skills in identifying and resolving billing discrepancies
- Detailed-oriented with a high level of accuracy in financial records
- Effective communication and interpersonal skills
- Ability to work independently or as part of an team
- Time management and organisational skills
Timeline
Accounts Receivable Team Leader
GenesisCare
11.2011 - 09.2022
Bachelor of Science - Psychology
University of Southern Queensland
Bachelor of Business - Accounting
Queensland University of Technology
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