Summary
Overview
Work History
Education
Skills
Certification
Licenses
Community Service
References
Timeline
Generic

Lee-Anne Coe

Benalla,VIC

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritisation skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Retail Assistant

Mitre 10 Benalla
03.2022 - Current
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Logistics and Administration Officer

AA Radio Services Pty. Ltd.
10.2011 - 03.2015
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.

Purchasing Officer, Logistics Officer / Warehouse Supervisor

ComGroup Australia Pty. Ltd.
03.2009 - 10.2011
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Reviewed order updates to identify best practices aligned with corporate goals.
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Monitored and evaluated vendor performance to determine compliance with quality standards.

Purchasing Manager

Allstat Wholesale Stationers
10.2005 - 10.2008
  • Purchased new products and oversaw inventory stocking and availability.
  • Sourced vendors, built relationships, and negotiated prices.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Negotiated pricing and terms with vendors to secure best value for company.

National Merchandising - Data Base Controller/State Purchasing Officer

OfficeMax Stationery
08.1997 - 10.2005
  • Reviewed order updates to identify best practices aligned with corporate goals.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Performed monthly reconciliation of open purchasing orders.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Searched for hard-to-find items and found high-quality, reliable vendors.

Education

RSA -

01.2019

Introduction to CorelDraw x3 -

01.2008

Sport and Community Events Management Program -

01.2007

Basic Food Hygiene Certificate -

01.2005

Certificate III – Business (Futurum) -

05.2004

Motorcycle Maintenance Course -

01.2002

Skills

  • Database Administration
  • Documentation and Control
  • File Management
  • Reporting Proficiency
  • Customer Relations
  • Relationship Building
  • Computer and Software Skills

Certification

  • Microsoft Office
  • Excel
  • Microsoft Word
  • Outlook
  • PowerPoint Presentation

  • Other
  • MYOB Executive
  • CorelDraw
  • JIWA Accounting Software
  • SharePoint Objectives
  • The Service Manager (TSM)
  • Pronto / Proclient /Xi




Licenses

  • HR Licence
  • White Card – Construction Induction Vic.
  • Victorian Car Licence - Manual
  • Motorcycle licence (35 yrs)
  • Forklift Licence
  • Traffic Control Ticket

Community Service

CFA Volunteer Firefighter (15 years) Dandenong Rangers. Currently a member at the Baddaginnie Fire Station.

References

Available on request.

Timeline

Retail Assistant

Mitre 10 Benalla
03.2022 - Current

Logistics and Administration Officer

AA Radio Services Pty. Ltd.
10.2011 - 03.2015

Purchasing Officer, Logistics Officer / Warehouse Supervisor

ComGroup Australia Pty. Ltd.
03.2009 - 10.2011

Purchasing Manager

Allstat Wholesale Stationers
10.2005 - 10.2008

National Merchandising - Data Base Controller/State Purchasing Officer

OfficeMax Stationery
08.1997 - 10.2005

RSA -

Introduction to CorelDraw x3 -

Sport and Community Events Management Program -

Basic Food Hygiene Certificate -

Certificate III – Business (Futurum) -

Motorcycle Maintenance Course -

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Lee-Anne Coe