Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Section name
Certification
Timeline
Generic
Lee-Anne Goodrich

Lee-Anne Goodrich

Murrumba Downs

Summary

Reliable enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Caring and Empathetic self motivated organised independently solve problems. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Qualified [Desired Position] known for providing compassionate care and support to individuals with diverse needs. Demonstrated ability to assist clients in daily activities and emotional well-being, ensuring comfortable and safe environment. Proven skills in effective communication and problem-solving.

Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.

Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.

Professional caregiver with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with [Number] years of experience building community and developing social skills through incremental therapeutic techniques.

Caring and empathetic [Job Title] with [Number] years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.

Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Support Worker

Support Care Angels
01.2022 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Assistant Finance Administrator

Norths Leagues And Services Club
05.2002 - 06.2019
  • Completed clerical and data entry tasks to optimize financial procedures.
  • Monitored and compiled data and reports to present to leadership.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Input financial data and produced reports using [Software].
  • Maintained relationships with vendors and managed invoices for [Product].
  • Reset [Software] for next days' use by sending detailed daily bank reports to [Type] agency and closing finances for current day.
  • Reconciled accounts and investigated variances.

Education

No Degree -

Burwood State High School
Burwood, NSW
11.1974

Skills

  • Daily Living Support
  • Cleaning and Sanitizing
  • Accounts Payable and Receivable
  • Atlassian JIRA
  • Patient Toileting
  • User Support and Troubleshooting
  • Meal Preparation
  • Home Visits
  • Mobility Assistance
  • Customer Inquiries
  • Spreadsheet Tracking
  • First Aid Certification
  • Administer Medication
  • Documenting Correspondence
  • Attentive to People
  • Customer Loyalty
  • Team Meetings
  • Clients Rights
  • Troubleshooting
  • Inquiry Requests
  • Problem Identification
  • Restocking Items
  • Patient Rights
  • Communication Assistance
  • Word Processing
  • Clean Living Spaces
  • Data Communications
  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Daily living assistance
  • Confidentiality and privacy
  • Cleaning and sanitizing
  • Active listening
  • Mobility assistance
  • Relationship building
  • Behavioral support
  • Meal preparation
  • Meal planning and preparation
  • Transportation assistance

Hobbies and Interests

Love to walk when ever I can with my two dogs, Go to the movies any chance I get with my eldest daughter

Section name

  • May 16, 2023
  • Qld Department of Transport
  • RE: Customer Service/Call Centre
  • Dear Hiring Manager
  • Upon learning about the Customer Service/Call Centre posting with Qld Department of Transport, I was eager to contact you with my interest. When reviewing the job description, I was excited to see how well my experience aligns with your company's needs and position requirements. From reading your company's website, I feel your core mission and culture suit what I offer as a professional.
  • As an adept Support Worker, I have a well-rounded skill set in caring and honed talents and making me an ideal fit for the Customer Service/Call Centre position. Further, I am a recognized expert in communication and a communicative collaborator. My previous roles have strengthened my capabilities in teamwork and decision-making, including a keen attention to detail and accuracy.
  • I am excited at the prospect of bringing my talents to Qld Department of Transport. I look forward to hearing from you, at your earliest convenience, to discuss how my experience and qualifications will prove valuable in the Customer Service/Call Centre role.
  • As you can see in my resume, I have a gap in my employment history where I was unable to work due to caring for a family member that contracted COVID-19. With my family member having made a full recovery and testing negative for the virus, I'm ready to return to work.
  • Thank you for your time and consideration.
  • Sincerely
  • Lee-Anne Goodrich

Certification

  • PCW - Personal Care Worker
  • DCA - Direct Care Aide
  • PCHM - Personal Care Homemaker
  • PCA - Personal Care Aide

Timeline

Support Worker

Support Care Angels
01.2022 - Current

Assistant Finance Administrator

Norths Leagues And Services Club
05.2002 - 06.2019

No Degree -

Burwood State High School
Lee-Anne Goodrich