Lee-Anne Hagan
Ellenbrook,WA
Summary
Trustworthy professional with a proven track record in customer service and team collaboration. Demonstrated ability to address people needs while maintaining safety standards and ensuring timely operations.
Overview
48
48
years of professional experience
3
3
Certifications
Work History
Transit Bus Operator
Swan Transit
Ellenbrook, WA
08.2012 - Current
- Operated transit buses safely across designated routes.
- Ensured timely arrivals and departures at scheduled stops.
- Assisted passengers with boarding and disembarking processes.
- Enforced safety regulations to promote passenger well-being.
- Made sure wheelchair lifts were functioning properly before each trip began.
- Enforced passenger rules and regulations while providing courteous service.
Sales Associate
Coles Express
Perth, WA
07.2010 - 07.2012
- Assisted customers with product selection and inquiries.
- Educated customers on loyalty programs and benefits.
- Managed cash register and handled cash accurately.
- Resolved customer complaints with professionalism and care.
Sales Supervisor
Kmart
Perth, WA
02.1978 - 07.2010
- Assisted team members with daily sales operations and customer service tasks.
- Collaborated with staff to meet sales goals and improve customer experiences.
- Engaged customers to understand needs and recommend appropriate products.
- Trained new employees on sales techniques and company policies.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
Education
Balga Seenior High
Balga WASkills
- Problem solving
- Training and development
- Attention to detail
- Team collaboration
- Cleanliness standards
- Dependable and trustworthy
- Incident reporting
- Customer relations skills
Certification
Working with children
Timeline
Transit Bus Operator
Swan Transit
08.2012 - Current
Sales Associate
Coles Express
07.2010 - 07.2012
Sales Supervisor
Kmart
02.1978 - 07.2010
Balga Seenior High