Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lee Dodd

Bellbird,NSW

Summary

Experienced customer service professional with a background in retail sales, office administration, and small business management. Skilled NDIS and Aged Care support worker working towards Certificate III Individual Support through Tafe online. Recognized for reliability and dependability, with experience as a dedicated carer for a family member and active volunteer and committee member at a local women's refuge in Cessnock. Proven track record of coordinating successful donation collections for flood victims in NSW and QLD.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Social & Community Support Worker

LEE DODD - Social & Community Support
03.2019 - Current
  • Provide Social & Community Support to NDIS participant.
  • Social Support :
  • - encouragement with self esteem & confidence to achieve personal goals including:
  • - improving personal health, weight loss & clothes shopping.
  • - completing online courses, resume writing, seeking & gaining employment.
  • - learning basic car & home maintenance knowledge & skills.
  • - participate in women's shed workshops.
  • Educational & Employment Support:
  • -encouragement & assistance with online courses, resume writing, seeking & gaining employment.
  • Domestic Assistance:
  • - assist with healthy menu planning, grocery shopping & meal preparation.
  • - routine house cleaning.
  • - organising & labelling for pantry, linen closet, bedroom wardrobes & shed shelving.
  • Assistance with lawn mowing & gardening (limited).
  • Assistance with general home maintenance & minor repairs (limited).

Support Worker

Living Made Easy
04.2019 - 04.2023
  • Attend services to NDIS and Aged Care Service users-
  • Community access - planning & assistance with grocery shopping, medical & other personal appointments, etc.
  • Social support - encouragement & companionship.
  • Domestic assistance - assist with meal planning & preparation, home cleaning & organisation, gardening & limited general maintenance tasks.
  • Transport - provided for specialist medical appointments, etc.

Manager & Sales Assistant

MyHouse
02.2009 - 02.2019
  • Sales and Store Merchandising budgets rosters Performance reviews & kpis Team leader Promoted from Casual Sales Assistant to Cessnock store Manager December 2011 Achieving Monthly Budgets
  • Achieving yearly budget 2018

Spare Parts Interpreter & Deliveries

Cessnock Toyota
01.2001 - 05.2008
  • Delivering Spare Parts Spare Parts Interpreter for Service and New Vehicle Sales Departments Warehousing and Stock control

Commercial Cleaner

Spotless services
12.1997 - 01.2001
  • Cleaning of government buildings and Banks. Confidentiality and discretion Time management

Office Administrator

Peter Mann Automotive
12.1989 - 07.1997
  • Account keeping, creditors and debtors management Spare Parts Interpreter General Office Management

Education

Certificate III - Individual Support

TAFE Digital
06.2026

Certificate IV - Small Business Management

Real E-Training
01.2012

Certificate II - Office Skills

TAFE NSW Hunter Institute
01.1990

Secondary School Certificate - undefined

Mount View High School
01.1989

Skills

  • Team Player
  • Reliable
  • Sales Budgeting & KPI's
  • Merchandising
  • Pushing the Boundaries
  • Stock Control
  • Customer Service Skills
  • Time management
  • Supportive
  • Carer
  • Office skills
  • Communication
  • Rostering
  • Team leader
  • Manager
  • Respectable
  • Social Support
  • Individual Support
  • Managing Challenging Behaviours
  • Home Support
  • NDIS Worker Screening Check
  • Community Care
  • First Aid Certificate
  • Workplace Health and Safety
  • Emotional Intelligence
  • Cultural Sensitivity
  • Integrity
  • Computer Literacy

Certification

  • NSW Drivers Licence Issued by NSW Roads And Maritime Services Valid until 2026-01-25
  • Australian Manual Drivers Licence Valid until 2026-01-25
  • National Employment Police Check Issued by Checked Australia Nov 2022 - Current
  • NDIS Worker Screening Check Issued by Service NSW Jan 2023 - 2026-03

Timeline

Support Worker

Living Made Easy
04.2019 - 04.2023

Social & Community Support Worker

LEE DODD - Social & Community Support
03.2019 - Current

Manager & Sales Assistant

MyHouse
02.2009 - 02.2019

Spare Parts Interpreter & Deliveries

Cessnock Toyota
01.2001 - 05.2008

Commercial Cleaner

Spotless services
12.1997 - 01.2001

Office Administrator

Peter Mann Automotive
12.1989 - 07.1997

Certificate III - Individual Support

TAFE Digital

Certificate IV - Small Business Management

Real E-Training

Certificate II - Office Skills

TAFE NSW Hunter Institute

Secondary School Certificate - undefined

Mount View High School

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Lee Dodd