Lee Jefferies

Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

• Managed conflict resolution among 8 -12 team members, fostering a positive and collaborative work environment.
• Improved overall sales growth through effective merchandising strategies and targeted promotions.
• Provided exceptional customer service by addressing concerns promptly and courteously, enhancing their shopping experience.
• Increased customer satisfaction by implementing efficient store operations and maintaining an well-organised, clean environment.

• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

• Generated reports detailing findings and recommendations.
• Collected, arranged and input information into database system.
• Educated staff on organisational mission and goals to help employees achieve success.
• Provided primary customer support to internal and external customers.
• Produced detailed reports to track trends and keep senior management informed.