Lee Jones
Kelso,NSW
Summary
Accomplished Insurance Agent and AIN with a proven track record at GIO Insurance, adept in customer service and licensed insurance sales. Renowned for professionalism and ethics, successfully enhanced client trust through effective communication and comprehensive policy guidance. Skilled in addressing client needs and fostering loyalty, demonstrating a unique blend of interpersonal and analytical capabilities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Insurance Agent
GIO Insurance
Orange, NSW
04.2010 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Established a solid reputation within the community as a knowledgeable and reliable resource for all things insurancerelated.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
Ain
Opal Aged Care
Bathurst, NSW
01.2003 - 10.2009
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
Certification
• current nsw police check
- Certificate 3 ain.
Timeline
Insurance Agent
GIO Insurance
04.2010 - Current
Ain
Opal Aged Care
01.2003 - 10.2009
• current nsw police check
- Certificate 3 ain.